My Neighbor and myself had the same problem.

Mine has the copper tube connected to the water line in the basement, with the little screw type that makes a hole. I cranked it closed and reopened it and heard the water rush thru the tube. Been over a year, no problem since.

My neighbor had someone changed their valve out, fixed it too.

Hope this helps.

There must be a shut off valve somewhere between the water supply and the ice maker, if not, you would have to shut off the water to the whole house to disconnect. Most systems will have someway of shutting down the water, to move the fridge.

Dont take this wrong, just trying to help you out. It worked for 2 out of 2 people with Whirlpool side by sides.

Another option is where the water enters the ice maker = Frozen.
Lightly squeeze it and inspect to see if it is frozen, hair dryer worked for me.

Good Luck!

I wish they made stuf like they used to!

Ok, then you have a real shut off type valve, like my neighbor has.

I went over to her house, opened and closed the valve a couple times and it worked for a short period of time. She then had it changed out and it has worked ever since.

We both had to de-ice the area/opening, inside the freezer, where the water comes out, to fill the ice maker.

The give-away on whats going on. Are you getting water thru the door water supply? If you are, then I would check the following:

1. ice refill water supply being frozen.
2. the refill lazer/flap inside the freezer, & the button (make sure it is on).

I remember getting some water intermittenly thru the door(sputtering on & off), but no ice. When it did make ice, the qubes were about 1/2 size, or none at all.

When my problem initially began, I would of never thought the water supply was blocked, by the way the door water was producing.

If you have any of the above symptoms, open and close the valve that the supply line is hooked up to. More than likely, the supply to the icemaker is frozen too.

If that does not fix the problem, your stuck here waiting for someone to reply to you, never answered my post. You might need to be more specific with the problem to get an answer, I do not know.

Good Luck.