Rank: Member
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Joined: 11/22/2008(UTC) Posts: 17
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The control panel on the machine is completely dead. Last weekend I thought it was the plug because the machine would power up if I wiggled the cord into the plug. I replaced that and it started up. That lasted a few loads. It is now completely dead and will not respond. (My guess is it was not the plug.) Where can I get a manual or what is the next step in repair?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 2/1/2008(UTC) Posts: 2,429
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Rank: Member
Groups: Registered
Joined: 11/22/2008(UTC) Posts: 17
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Thank you. I had come to that conclusion after finding and down loading the Tech Guide that had been recommended to someone with a similar problem.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 2/1/2008(UTC) Posts: 2,429
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Rank: Member
Groups: Registered
Joined: 11/22/2008(UTC) Posts: 17
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I just replaced the ccu with one from our local parts store. Plugged everything in a still dead. It made one beep. Is there a way to check and see that the ccu I got is O.K.? Or should I just return it?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 2/1/2008(UTC) Posts: 2,429
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Not to my knowledge, but it is very possible that the user interface is bad also. I have had to replace them both on numerous occations. The part # is 8564392. Tom ApplianceEducator.com
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Rank: Member
Groups: Registered
Joined: 11/22/2008(UTC) Posts: 17
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Where is the user interface located? I can find a picture of the part, but have no idea where it is supposed to go. Is there a schematic of this washer someplace? My Grandmother's old wringer washer is starting to look very good, even if it did flatten my fingers a few times. Now my wife is saying, "See, you should have just kept fixing the 25 old G.E." Please help bail me out!
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Rank: Advanced Member
Groups: Senior Expert
Joined: 2/1/2008(UTC) Posts: 2,429
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The user interface is infront of the board. That is the touch pad you hit to program your washer. That is the interface. Once you fix that dog, sell it. It has not been a good model. Tom ApplianceEducator.com
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Rank: Member
Groups: Registered
Joined: 11/22/2008(UTC) Posts: 17
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O.K. That helps clear things up. I've already ordered the part and now I know where to put it. Thanks for your long distance help. I'm still waiting for an answer from Sears that I sent in the first time I e-mailed you.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 2/1/2008(UTC) Posts: 2,429
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