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dn12648  
#1 Posted : Monday, November 10, 2008 12:58:52 PM(UTC)
dn12648

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My GE side by side quit cooling sometime overnight. Neither side is getting cold. Never hear the fan(s) come on. However, something is running making almost a humming noise. If I set the freezer temp control to 0 whatever is running shuts off. This is as far in troubleshooting as I have gone. Any help is much appreciated.
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v2k04  
#2 Posted : Monday, November 10, 2008 1:09:13 PM(UTC)
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It could be a few differant things If you dont hear the freezer fan that would make it not cool, If there is a thick layer of frost in the freezer section down the back panel you have a defrost problem and it wont cool if the compressor is running and not cooling you could have a sealed system problem when you turn the control to "0" I take it that thats the off position? so you need to verify all fans are running, verify the compressor is running verify there is no frost by removing the back panel inside freezer and checking the frost on the coils to much frost is bad and not enough frost is worst.
abadfish66  
#3 Posted : Monday, November 10, 2008 1:38:12 PM(UTC)
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Could you post your serial# please
dn12648  
#4 Posted : Wednesday, November 12, 2008 8:55:22 AM(UTC)
dn12648

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The serial number is DG246207.
After viewing v2k04's response and other entries in this forum I found and repaired the problem. The main board smoked. Looks like a couple resistors cooked. Got a new board and everything is working as advertised. Thanks for the help and for this forum.
abadfish66  
#5 Posted : Wednesday, November 12, 2008 9:06:25 AM(UTC)
abadfish66

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Glad you fixed it, but you may run into the same problem again soon. Those resistors are on the freezer fan circuit, and when they burn, that is an indication the freezer fan is bad. If you just replace the board and not the fan, you will run into this problem again.
dn12648  
#6 Posted : Wednesday, November 12, 2008 9:20:16 AM(UTC)
dn12648

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Thanks for the tip abadfish. Makes sense that this would be a cause. Is replacing the fan difficult? Any instructions would be appreciated.
abadfish66  
#7 Posted : Wednesday, November 12, 2008 9:29:46 AM(UTC)
abadfish66

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Not difficult at all. I got to thinking, were they indeed the resistors, or were they capacitors, it makes a difference.
dn12648  
#8 Posted : Wednesday, November 12, 2008 10:10:24 AM(UTC)
dn12648

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The caps look OK. Don't think the resistors were smoked even though they have black on them. It's been my experience that when a resistor burns open you can usually break them in half pretty easily. Not the case here. After looking at the board a little closer it looks like a transistor or diode may have started this. Xsistor Q15 and diode D30 are on either end of the resistors that show burn marks. I am leaning more toward the Xsistor. Don't know if you have a schematic and not sure what the old board nomenclature is. It has a GEA Part # of 200D4854G009. The components that have burn marks on or around them are Q15, Q10, R43, R27, D31 and D30. The replacement board is a WR55X10656.
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