Hello,

The door latch suddenly became loose and just flaps up and down without any resistance. I attempted to remove the inner door panel, but it won't come off. All the torx screws are out, I can pull the inner panel up but only so far. I tried sliding it side to side and up and down, but can't get it separated from the door. I don't want to exert too much force so as not to break something I can't see. How do I get the panel off so I can access the latch and switch? Thank you

Reggie

you kinda have to jiggle it in a downward motion if it has the wax motor operating dispenser

if you look at the diagram there is a wax motor that opens the soap dispenser and dispenses the jet dry and the panel is probably hanging up on that after the screws are removed around the outer edge the panel comes off thats it nothing else you need a whole new latch assy it's broken

I'm sorry but I don't understand why you are having so much trouble removing the inner door panel they come right off after removing all the screws with little or no resistance Unless one of the mouning stems on the control panel broke and the screw wont come out, Then you just apply pressure or shove a pair of needle nose and grab hold of the piece thats broke so it doesn't turn while unscrewing it. The motor is #17 but the shaft on the motor is vertical but it really doesn't keep one from removing the panel. It takes all of about 5 minutes to remove the screws and remove the panel I have done it a kazillion times and have never had a problem