Rank: Advanced Member
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Joined: 5/28/2008(UTC) Posts: 1,620
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Your problem is the defrost heater has gone bad causing the evaperator to ice over and restrict the air flow. Part# WR51x10101. You will need to remove all items and shelves from freezer, and remove the rear panel to access the evap. Melt the ice with a hair dryer till it's all gone, put back together and order the heater. Your refer will return to normal while your waiting for the part. Now the reason your door is leaking, is because these doors were poorly insulated causing moisture to get inside and freeze, now that the temps are warm, that ice in the door is melting. This is also why sometimes your water will stop working, it freezes the water line in the door. There was a lawsuit filed on this refer and had you responded to it you would have had new doors put on to fix this problem, but really does not matter now. Regardless, you need a new defrost heater to fix the issue at hand....
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Rank: Member
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Joined: 9/9/2008(UTC) Posts: 34
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Thanks so much for your help.
I will order the part as soon as possible but for now, I will do what you said above.
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Rank: Member
Groups: Registered
Joined: 9/9/2008(UTC) Posts: 34
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I tried the part# you gave and searched and was unable to locate that part number or anything for this GE fridge named defrost heater.
Can you help again with that?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC) Posts: 1,620
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Rank: Member
Groups: Registered
Joined: 9/9/2008(UTC) Posts: 34
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Thank you so much for everything.
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Rank: Member
Groups: Registered
Joined: 9/9/2008(UTC) Posts: 34
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Is this part behind the freezer panel?
It's hard to tell when looking at the diagram because both doors are off.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC) Posts: 1,620
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Yes, it is at the bottom of the evaperator, held in by 2 screws. Once you have the back panel off you will see it at the bottom. Just for clarification. once all your freezer shelves are removed, you will see the back panel, take that off (held on by a couple screws) and your ready to go.
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Rank: Member
Groups: Registered
Joined: 9/9/2008(UTC) Posts: 34
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I did what you said and could not believe there was so much ice build up. Took about 30 - 45 minutes for the blow dryer to melt it all.
Is is normal to hear a light hissing sound at the top of the refrigerator on the left side? There's an area that somehow looks like it leads to the freezer. I only hear it when it sounds like the fan or whatever that sound is, is on in the freezer.
How exactly will melting the ice make the freezer freeze better and the fridge get cold again? I'm trying to gauge what to expect now. Will the freezer freeze like normal and the fridge get cold like before around 40 for the fridge and 5degrees for the freezer?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC) Posts: 1,620
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The hissing is normal, that is your refrigerant flow noise. As far as how this works, when the evap has that much ice on it, the freezer fan cannot draw air through it, therefore temps begin to climb. Now that you defrosted the coils, your fridge will return to normal operating temps for about 7-8 days until the evap freezer over again, so when you get the part, you will need to use the hair dryer again to defrost the coils.
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Rank: Member
Groups: Registered
Joined: 9/9/2008(UTC) Posts: 34
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Okay. Today I actually took all the screws out of the freezer door to see how much ice was caked up inside the door. It's a whole lot. I blow dried some of it out, but think I will just purchase that felt stuff that's inside of the freezer door. Ice seems to have damaged it a bit.
You have been so helpful.
Thanks again for everything.
God Bless you, technicians like you on this website and this website for helping the average American save money during hard times like now.
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