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abby-grace  
#1 Posted : Friday, March 25, 2011 5:59:04 AM(UTC)
abby-grace

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This micro/hood started beeping uncontrollably. It gives an F2 code. The internet clearly states that this is a defect that is happening with many of the Whirlpool/KitchenAid models. The control pad will also lock up. We used to be able to unplug it and it would reset but that no longer works. As I stated, this seems to be a common problem and some people even have theirs turn on without them doing it--we are not there yet.

My question is: do we need to order a new control panel and/or a micro computer? Thanks!
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Joe / APP Team  
#2 Posted : Friday, March 25, 2011 7:58:31 AM(UTC)
Joe / APP Team

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Originally Posted by: abby-grace Go to Quoted Post
This micro/hood started beeping uncontrollably. It gives an F2 code. The internet clearly states that this is a defect that is happening with many of the Whirlpool/KitchenAid models. The control pad will also lock up.We used to be able to unplug it and it would reset but that no longer works. As I stated, this seems to be a common problem and some people even have theirs turn on without them doing it--we are not there yet.

My question is: do we need to order a new control panel and/or a micro computer? Thanks!



Abby-grace,

The F2 code, for your unit indicates you have a faulty touchpad assembly.

Part number: AP4512484
Part number: AP4512484


For future referrence,

Most touchpad failures on a over the range microwave ovens are due to usage, and heat,steam, etc. coming off the range cooktop, You may find that turning on the vent fan when cooking on the stove may help to extend the life of your keypad assembly.

Good Luck,
:) :) :)
abby-grace  
#3 Posted : Friday, March 25, 2011 8:57:29 AM(UTC)
abby-grace

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Joined: 3/25/2011(UTC)
Posts: 2

Thanks! Makes total sense too because all the stainless steel coating wore off the handle because of the heat and steam from the stove burner below. THANKS AGAIN!
Joe / APP Team  
#4 Posted : Friday, March 25, 2011 2:02:37 PM(UTC)
Joe / APP Team

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Originally Posted by: abby-grace Go to Quoted Post
Thanks! Makes total sense too because all the stainless steel coating wore off the handle because of the heat and steam from the stove burner below. THANKS AGAIN!


Abby-grace,

It was our pleasure to assist you.

If you need help in the future, please contact us.

Thank You,

Good Luck,
:) :) :)
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