Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error
2 Pages12>
Refrigerator won't dispense ice
Options
Go to last post Go to first unread
Model: GSS22KGMAAA Brand: GE Age: 1 - 5 years
Previous Topic Next Topic
rharaz  
#1 Posted : Monday, September 22, 2008 7:38:35 PM(UTC)
rharaz

Rank: Member

Groups: Registered
Joined: 9/22/2008(UTC)
Posts: 4
Everything else works great - except no ice dispenses when you press the button on the front of the refrigerator.
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
Gene  
#2 Posted : Tuesday, September 23, 2008 11:45:12 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Does it dispense water? Does it make any noise when you try to get ice?

Gene.
Back to top
rharaz  
#3 Posted : Sunday, September 28, 2008 9:13:09 PM(UTC)
rharaz

Rank: Member

Groups: Registered
Joined: 9/22/2008(UTC)
Posts: 4
Hi Gene,

Thanks for the reply. Yes, it dispenses water, and yes it makes noise, but the auger doesn't appear to be turning.

Thanks! Regina
Back to top
Gene  
#4 Posted : Tuesday, September 30, 2008 5:29:20 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Hi Regina,

Remove the ice container. Open the freezer door, push and hold the light switch on the door frame, push the ice lever on the dispenser and check if the auger motor will work. Post the results.

Gene.
Back to top
96greatwhite  
#5 Posted : Thursday, October 2, 2008 7:49:58 PM(UTC)
96greatwhite

Rank: Member

Groups: Registered
Joined: 10/2/2008(UTC)
Posts: 3
I have the very same issue and own a GSS20Iepd GE fridge. I removed the ice tray, depressed the freezer light switch and the door plunger while the door was open and the auger is not turning. I hear it humming however. It appears frozen in place. It makes ice OK and the water dispenser works. Freezer is set at setting 4 out of 9. Any help would be appreciated.
Back to top
Gene  
#6 Posted : Friday, October 3, 2008 11:50:53 AM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Originally Posted by: 96greatwhite Go to Quoted Post
...I removed the ice tray, depressed the freezer light switch and the door plunger while the door was open...


Remove the wires from the auger motor. Repeat the steps mentioned above and check for 120VAC coming to the motor.

If there is 120VAC then replace the auger motor.

- The part number for the auger motor is AP4337288

Gene.
Back to top
cabeville  
#7 Posted : Monday, October 6, 2008 6:09:03 PM(UTC)
cabeville

Rank: Member

Groups: Registered
Joined: 10/6/2008(UTC)
Posts: 2
My motor has 6 wires going to it. Which 2 do I check for 120 VAC
Back to top
Gene  
#8 Posted : Tuesday, October 7, 2008 12:11:16 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
You probably looking at the wrong part. As you can see this motor has only two terminals.

Gene.
File Attachment(s):
Auger motor.doc (61kb) downloaded 15 time(s).
Back to top
cabeville  
#9 Posted : Tuesday, October 7, 2008 3:01:01 PM(UTC)
cabeville

Rank: Member

Groups: Registered
Joined: 10/6/2008(UTC)
Posts: 2
I'm looking at the motor that turns the auger to dispense the ice and iit has 6 terminals.
Back to top
Gene  
#10 Posted : Tuesday, October 7, 2008 4:08:57 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Can you post a picture?

Gene.
Back to top
Users browsing this topic
Similar Topics
Kenmore French door Refrigerator won't dispense ice (Refrigerator & Freezer Repair)
by decollins 7/22/2014 7:14:49 PM(UTC)
Whirlpool Side-By-Side Refrigerator won't dispense ice (Refrigerator & Freezer Repair)
by tklampton 12/27/2010 4:15:52 PM(UTC)
GE Refrigerator won't dispense ice (Refrigerator & Freezer Repair)
by jago 1/25/2009 4:20:30 PM(UTC)
2 Pages12>
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2025, Yet Another Forum.NET