Rank: Member
Groups: Registered
Joined: 9/16/2008(UTC)
Posts: 20
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I had a service man out and he checked the icemaker and it was working and advised that the problem was the dual water valve Part#2188746. I ordered from appliancepartspros and received it quickly and replaced it. I still I am not getting any ice but the water dispenser still works. Any thoughts?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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Take a look at this and see if it helps, since I don't know exactly what the tech did or looked at this should be your best trouble shooting tool. Hopefull you can pull it up. For some reason I can't attache the file from my computer. Nat http://www.servicematters.com/tech_ref/JA/ja_main.htm Ok doesn't pull up correctly.....click on triangl by refrigerators and the icemaker trouble shooting.
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Rank: Member
Groups: Registered
Joined: 9/16/2008(UTC)
Posts: 20
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He jumped out t-h and said the IM was working and that the problem was the water valve.
Thanks
Ron
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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When you jump the t-h it bypasses the thermostat in the Im. Does it fill with water and freeze? If so it's probably the thermostat in the IM.
Nat
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Rank: Member
Groups: Registered
Joined: 9/16/2008(UTC)
Posts: 20
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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Switch the electrical leads on the water valve and push the water dispenser on the door to see if you get water into the IM. See if the module itself is cycling, but putting a piece of tape on the gear to the base to see if it pulls the tape loose. If you don't get water in and the unit is cycling then your fill tube is probably frozen.
Nat
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Rank: Member
Groups: Registered
Joined: 9/16/2008(UTC)
Posts: 20
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the leads to the water valve are module and are different sizes. I also noticed that when I open the freezer door the LED light double flashes constantly and when I push the button for the freezer light the LED goes out and stays out until I release the button, Is this any help.I also blew through the filler tube and it was unobstructed.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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That's ok with the LED.
Try the holding the leads to the valve and have someone else push the dispenser to see if you get water. ;o)
Nat
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Rank: Member
Groups: Registered
Joined: 9/16/2008(UTC)
Posts: 20
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Thanks Nat I'll have to wait until I get someone to give me a hand. Just to let you know this is a brand new water valve I installed yesterday.
Ron
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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ok, I don't think it's the valve at all, hold on to the other one!
Nat
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