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gvel  
#1 Posted : Friday, January 28, 2011 2:47:37 PM(UTC)
gvel

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Joined: 1/28/2011(UTC)
Posts: 5

Hi All!

Our machine has been out of warranty, for a month, and the wash cycle will not start! :mad:

The machine will fill, and then, it just sits there. When the cycle is "Canceled", the machine then drains.

On a whim, I decided to "re-boot" the machine (unplugged from the receptacle), and the "High Temp Wash" and "Heat Dry" lights flashed, until I hit "Cancel". I don't know if this means anything?!

Thanks is advance for your help, it's sincerely appreciated!

Greg
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Gene  
#2 Posted : Friday, January 28, 2011 4:46:22 PM(UTC)
Gene

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Remove the toe panel. Run the dishwasher to see if the wash pump motor works or makes any noise. Post the results.

Gene.
gvel  
#3 Posted : Saturday, January 29, 2011 3:45:46 AM(UTC)
gvel

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Posts: 5

Thanks Gene. I'm out the door this morning and should be back early this afternoon. My findings will be posted soon after!
gvel  
#4 Posted : Saturday, January 29, 2011 11:18:53 AM(UTC)
gvel

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Posts: 5

I'm back, and while I was out, my wife called BestBuy. This is where we purchased the machine. It seems we'll be getting this repaired under warranty! With that said, I won't pull the kick plate off, in fear of voiding the warranty. Maybe I wouldn't leave any evidence, but I'd rather be safe than sorry.

I will return, after it's fixed, and post results.

Thanks for your help, Gene!
gvel  
#5 Posted : Thursday, February 3, 2011 2:24:37 PM(UTC)
gvel

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Joined: 1/28/2011(UTC)
Posts: 5

Well, BestBuy service was out, this afternoon. You hit the nail on the head, Gene. The motor is toast. They'll be back - to repair - free of charge.

Thanks again!

Greg
Gene  
#6 Posted : Thursday, February 3, 2011 2:28:03 PM(UTC)
Gene

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You are welcome Greg. It's good they are taking care of it. Otherwise it could be very costly.

Thank you for the feedback and good luck with your dishwasher.

Gene.
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