Rank: Member
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Joined: 8/20/2008(UTC)
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The plumber used a volt device to test the connections. That's how we know there is power to the unit. He is not here now but I saw the device he used light up at the connection.
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Rank: Advanced Member
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Joined: 5/28/2008(UTC)
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I know which device that is he used, and that will indeed show live voltage, but will not show a loose nuetral which is what I am trying to get you to check. You can have 120 volts going into the D/W, but if you don't have 120 volts leaving the dishwasher, it will be dead and nothing will work. There is no way to check where your problem is unless you have a volt meter, or you hire someone to come out and look at it.
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Rank: Member
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Don't have a volt meter and I am on this forum because I already had a plumber in to set what might be wrong with the dishwasher.
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Rank: Advanced Member
Groups: Senior Expert
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Lets just say that maybe it was a fuse, are you just gonna buy the part without knowing if it is bad or not? That is the most expensive way to fix anything. There is not anyone that can offer you any guidance on here without being able to diagnose different componets on your machine, and a volt meter is a crucial diagnostic tool needed to correctly help you with your dishwasher.
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Rank: Member
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OK. I understand. If I can borrow a volt meter from my plumber I could test certain circuits with you. But, please hear me. I want to know if you happen to know much about my particular dishwasher--Whirlpool (2004) Model DU930PWPQ0 Seriel FR3303061. Seems others have had a similar problem with whirlpool dishwashers and I want to know if there is some commonality here since it is out of warranty. Many car dealers diagnose car problems this way. So, do the electronics tend to "fry", why and when or are the electronics generally not the problem? Is a bad thermal fuse a common reason for this dishwasher to "not start"? Does this fuse control the on/off capability of the dishwasher? What might be the most common reason for the "NO START" problem? Thank you.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC)
Posts: 1,620
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Yes, I am familiar with your machine. Yes the electronics certainly can fry, as can a thermal fuse. The 3 most likely components to fail on yours are the electronics, thermal fuse and the wiring at the junction box of the D/W. Have you tried to turn the breaker off for about 2 minutes and then turning it back on, sometimes an electronic control can just lock up, and needs to be reset by disconnecting power for 2 minutes.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC)
Posts: 1,620
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Also, when you close the door can you hear the switches engage, this is also a problem that can give you no display.
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Rank: Member
Groups: Registered
Joined: 8/20/2008(UTC)
Posts: 10
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Hello abadfish66,
I was locked out of the forum the other day and had to change password. Sorry, we were in mid conversation. I have the whirlpool dishwasher that won't start--no light on the board but power to the unit. I sent you an e-mail to your personal e-mail address but no answer so I thought I would try you again on-line here. I have opened the dishwasher door and have located the thermal fuse but can't get it out. Can you tell me how to get the fuse out and how to disconnect the wires. I am afraid to yank too hard becaue I might break something. I can have the fuse tested for continuity at a service repair supply center because I do not have a meter and if the fuse is bad I can purchase a new fuse there as well. Thank you.
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