Rank: Member
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Joined: 11/23/2010(UTC) Posts: 3
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I have a 5 yr old GE Refrig side by side PSS26LSRESS. Went to get ice from the dispenser and bam. Got 2 cubes and then all dispenser panel button lights went out and none of the bottons work or light up now. Refrigerator and freezer still work, just not the dispenser. I think it must be a circuit board, but not sure. Any way to tell before ordering. Is there a separate board for the dispenser or is everthing on the main board. Where are the boards located and how do you get to them/it? I appreciate any help. Thanks and HAPPY Thanksgiving.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/16/2007(UTC) Posts: 3,273
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Rank: Member
Groups: Registered
Joined: 11/23/2010(UTC) Posts: 3
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Magician59, Thanks for your quick response. I got the dispenser panel off and the connections and wiring looked ok. Checked the wire at bottom of freezer door and it was also connected. Do you think that the panel assembly is the problem and needs replacing? Took me longer to reply to this thread than to check the panel. I was in a loop and kept getting a response to log in again, and again, and again every time I tried to reply.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/16/2007(UTC) Posts: 3,273
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It's either receiving power from the motherboard, and not working; or not receiving power from the motherboard at all. I have information for certain GE models, but not for yours. The trouble is that some of the voltages are AC, while others are DC. Not knowing what type of voltage to test for can be the death of a meter. I'll keep searching for the correct service information for your unit.
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Rank: Member
Groups: Registered
Joined: 11/23/2010(UTC) Posts: 3
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Originally Posted by: magician59  It's either receiving power from the motherboard, and not working; or not receiving power from the motherboard at all. I have information for certain GE models, but not for yours. The trouble is that some of the voltages are AC, while others are DC. Not knowing what type of voltage to test for can be the death of a meter. I'll keep searching for the correct service information for your unit. magician59 - I ordered the part (dispenser panel board) and installed it. Panel is still dead. Any other suggestions you may have would be appreciated. Thanks, bigtom
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