Rank: Member
Groups: Registered
Joined: 8/5/2008(UTC)
Posts: 3
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The keypad control at one point just went blank. The glass cooktop works normally but no oven controls. The surface light works as well as the oven light. At any given time the stove chime chirps and the clock is back on and you can use the oven. As soon as you shut the oven off the screen goes blank again and it could take days before it comes back on. I checked all connections and they all are ok. Any idea what my next step should be? Would this be a sensor problem? Thank you
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Most likely the problem is a bad control board. In order to provide the right part number I need the color of the key panel.
Gene.
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Rank: Member
Groups: Registered
Joined: 8/5/2008(UTC)
Posts: 3
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The control panel is all black
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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The part number for the control board is AP3689471 Here are the break down diagrams for the Kitchen Aid range Model KERC507HBL2Gene.
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