Refrigerator doesn't make ice or dispense water Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: HSS25GFPH WW	Brand: Hotpoint	Age: 1 - 5 years
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Sam6		#1 Posted : Wednesday, September 22, 2010 12:41:16 PM(UTC)
Rank: Member Groups: Registered Joined: 9/22/2010(UTC) Posts: 3		My Hotpoint refrigerator is not making any ice and it is not dispensing water. Can you please let me know what the problem is or how I can diagnose the problem? Thank you, Sam
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Gene		#2 Posted : Wednesday, September 22, 2010 3:34:52 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Sam, The first thing I would do is check the water pressure in the water line to the refrigerator. How old the water filter? It has to be replaced every 6 months. - The GE smartwater water filter Part number: AP3859302 If there is Culligan metal canister design filter, you have to order a special adapter. - The filter adapter Part number: AP2615702 Here are the breakdown diagrams and Replacement parts for General Electric HSS25GFPHWW Refrigerator | AppliancePartsPros.com The water filter replacement instructions are in the Owner manual. Gene.
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Sam6		#3 Posted : Thursday, September 23, 2010 10:16:23 AM(UTC)
Rank: Member Groups: Registered Joined: 9/22/2010(UTC) Posts: 3		The filter doesn't seem to be the problem, I just replaced it, and the water pressure appears to be fine. Do you have any other suggestions? Thanks, Sam
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Gene		#4 Posted : Thursday, September 23, 2010 5:33:24 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Sam, Sounds like the next step is to replace the water inlet valve. - The water inlet valve Part number: AP3192626 Gene.
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Sam6		#5 Posted : Wednesday, September 29, 2010 12:19:02 PM(UTC)
Rank: Member Groups: Registered Joined: 9/22/2010(UTC) Posts: 3		I replaced that part but it still doesn't work. Any more suggestions?
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Gene		#6 Posted : Wednesday, September 29, 2010 6:28:19 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Sam, What happens if you push the water or ice dispenser release? Would the lights dim? Did you hear any noise? Gene.
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