I am having trouble with my Kenmore washer. With no cloths in the tub I put it on spin cycle and hear a grinding noise. As the tub starts to spin the grinding gets louder. Then when it gets up to speed for a split second the agitator will stop and make a loud pop. It will do this every 5 to 10 seconds. Then when I lift up on the lid switch it will come to a stop. Then I am not able to turn the agitator by hand. But if I start the spin cycle again and stop it before it gets up to speed and can turn it by hand. But feel what I can only describe as stripped gears. When I turn it so far it will lock into place again and cant turn it anymore.

I pulled the tranny and turned the coupler by hand while holding the shaft and the shaft would not turn. I turned the shaft and felt the gear stripped feeling again.

I pulled the gear case apart and saw nothing wrong with anything. I pulled the shaft out and turned the agitator cam by hand. It would spread apart but then get stuck open. Almost like the hill on the cam has a flat part for it to get stuck on.

When you turn the agitator cams are they supposed to spring back closed when you let go? Or can anyone give me any pointers?

Thanks,
Robert