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BB46  
#1 Posted : 15 years ago
BB46

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Joined: 7/22/2010(UTC)
Posts: 4

A month or so ago the water/ice dispenser quit on the freezer door and the ice maker also quit making ice. So, a month later I am looking at it.

Is there a thermal cut out for just that system? The under and back was just full of dirt and dust. I checked and there is water coming into teh frig but I don't believe out of the selenoid that water goes into.

Bad selenoid, thermal cut out, something plugged up or ??? The frig itself has always worked fine. Even with all that dirt and dust.

Any ideas???

Thanks.

BB46
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Joe / APP Team  
#2 Posted : 15 years ago
Joe / APP Team

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Originally Posted by: BB46 Go to Quoted Post
A month or so ago the water/ice dispenser quit on the freezer door and the ice maker also quit making ice. So, a month later I am looking at it.

Is there a thermal cut out for just that system? The under and back was just full of dirt and dust. I checked and there is water coming into teh frig but I don't believe out of the selenoid that water goes into.

Bad selenoid, thermal cut out, something plugged up or ??? The frig itself has always worked fine. Even with all that dirt and dust.

Any ideas???

Thanks.

BB46



There is no thermal fuse or cut out on the dispenser assembly or it's components.

There are several things in the circuitry to check before you repalce parts.

Does the dispenser light work ? There is a safety switch, that if defective would stop power to the dispenser, water valves and actuator, if the light works the switch should be ok.
you would also need to check the wiring from the door hinge back to the fill valves and to the auger motor,etc.

You may have a defective fill valve , and it is the most likely component ,but I gave you the other possibilities as well.
BB46  
#3 Posted : 15 years ago
BB46

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There is a red light that showed up on the door. I believe the filter indicator light. I have no idea how long that has been on. I pushed the button and worked the water dispenser cup accuated switch and it went back to green. To answer your question the light in the dispenser does Not work. I worked the switch back and forth a few times and never got a flicker.

What problem is most common? I'm guessing I'm going to need a voltage tester real soon huh???

BB46
Joe / APP Team  
#4 Posted : 15 years ago
Joe / APP Team

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Originally Posted by: BB46 Go to Quoted Post
There is a red light that showed up on the door. I believe the filter indicator light. I have no idea how long that has been on. I pushed the button and worked the water dispenser cup accuated switch and it went back to green. To answer your question the light in the dispenser does Not work. I worked the switch back and forth a few times and never got a flicker.

What problem is most common? I'm guessing I'm going to need a voltage tester real soon huh???

BB46


Yes you will need a multi meter(reads voltage and resistance and several other things) you dont need anything to elaborate or expensive.It may come in handy down the line.

You may have a burnt out dispenser bulb ? but you will need to start at the safety switch, check for resistance with the switch on and off and insure the circuit(s) are correct. You may also need to check voltage on the circuit to determine if you have a broken wire or an inoperative component.

That's about as far as we can get you at this point.

Have a good day
Joe / APP Team  
#5 Posted : 15 years ago
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Yes you will need a multi meter(reads voltage and resistance and several other things) you dont need anything to elaborate or expensive.It may come in handy down the line.

You may have a burnt out dispenser bulb ? but you will need to start at the safety switch, check for resistance with the switch on and off and insure the circuit(s) are correct. You may also need to check voltage on the circuit to determine if you have a broken wire or an inoperative component.

That's about as far as we can get you at this point.

Have a good day
Joe / APP Team  
#6 Posted : 15 years ago
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Originally Posted by: Joe / APP Team Go to Quoted Post
Yes you will need a multi meter(reads voltage and resistance and several other things) you dont need anything to elaborate or expensive.It may come in handy down the line.

You may have a burnt out dispenser bulb ? but you will need to start at the safety switch, check for resistance with the switch on and off and insure the circuit(s) are correct. You may also need to check voltage on the circuit to determine if you have a broken wire or an inoperative component.

That's about as far as we can get you at this point.

Have a good day


I apoligize, I got ahead of myself.

After reviewing the entries, I have a better idea of what may be occurring.

These should be the first checks you make , before suspecting the dispenser assembly is at fault.

Your red, change filter, light was on and you don't know how long.

You may have a clogged filter, replace the filter or install the bypass plug and check for water and ice making operation.

You should also check the water valve solenoids for resistance or operation, If you still have no water with the bypass plug or new filter installed. You'll need to check the water inlet valve.
The water valve is located on the back of the unit so you will need to move the refrigerator to access it,
A failed solenoid(s)or clogged water valve could also be the problem.

Again, I apologize .
Gene  
#7 Posted : 15 years ago
Gene

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Quote:
...These should be the first checks you make , before suspecting the dispenser assembly is at fault.

Your red, change filter, light was on and you don't know how long.

You may have a clogged filter, replace the filter or install the bypass plug and check for water and ice making operation...


Good advice Joe. Old and clogged water filter will definitely affect both ice maker and water dispenser. Appliance Parts Pros has water filters on sale now and it's good time to order it.

- The water filter Part number: AP2591529
Part number: AP2591529



Gene.
BB46  
#8 Posted : 15 years ago
BB46

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Will the filter get plugged that fast? It was working fine and then nothing. I'm not going to say it isn't for sure but plugging up that fast just seems like a long shot. Going from good flow to not even a drip just seems hard to fathom because of a filter. Unless that trips something else that shuts down the water.

That said,,,, I'm not going to say no for sure yet though. LOL It has never been replaced. City water. Thanks for the part num. After 10 years it's probably time anyway.

Also, I replaced the bulb. Light now works.

BB46
Joe / APP Team  
#9 Posted : 15 years ago
Joe / APP Team

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Originally Posted by: BB46 Go to Quoted Post
Will the filter get plugged that fast? It was working fine and then nothing. I'm not going to say it isn't for sure but plugging up that fast just seems like a long shot. Going from good flow to not even a drip just seems hard to fathom because of a filter. Unless that trips something else that shuts down the water.

That said,,,, I'm not going to say no for sure yet though. LOL It has never been replaced. City water. Thanks for the part num. After 10 years it's probably time anyway.

Also, I replaced the bulb. Light now works.

BB46


You, definitely need to replace the filter, it should be changed at least once a year, regardless of usage, more often depending on usage and water supply conditions.

At this point, I would have to lean towards a failed filled valve, with the information you just supplied. 10 years old , filter never changed. Another suggestion would be, to flush( run the water into a bucket) the water supply line before attaaching it to the water valve.

Good luck with the rest of the repair.

have a good day.
BB46  
#10 Posted : 15 years ago
BB46

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Joined: 7/22/2010(UTC)
Posts: 4

Will get a filter first. Then tear into it a little further. If I have more info and questions I'll be like Arnold,,,, I'll be Back. LOL

Thanks again.

BB
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