I have a GE Profile washer, and lately it has been making an audible "clunk" when agitating. A little more investeigation, and running it with the lid up revealed that the drum is locked in to the agitator in all phases of the cycle. They are not ceased together, the agitator as a few degrees of freedom before the drum gets picked up. Not knowing any better, it's almost like their linked up the way you would expect as part of the spin cycle.

I recall running it once with the lid up a couple years ago, mostly because it's so quiet i wanted to make sure it was actually working (It was). At that time the agitator rotated free of the drum (at least that's what I recall.)

Any thoughts?

thanks

Thank you for the fast reply, I'll check tonight and post.

If that is the issue, it looks like the drum assy must be lifted off, is that the case? Can the frame holding the mechanicals be disconnected from the shocks and dropped out the bottom?

Thanks again

Gene,

The green LED flashes four (4) times then goes out for approx 5 seconds.

repeates the pattern.

thanks

ok, thank you, that is a bunch of money that i was not prepared for. The unit was bought in 07 so i think i'm gonna make a warranty call. $90 for the shaft assy was in the range, but 300 is a call to GE.

thanks