Rank: Member
Groups: Registered
Joined: 4/21/2008(UTC) Posts: 2
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I have a Maytag Neptune washer model # MAH5500BWW purchased around 2001. It stopped spinning last week and after a hasty once-over I ordered and installed a motor/control conversion kit. This did not solve the problem. The unit makes a loud "buzzing" type of noise but the drum does not turn. The door lock light comes on for a few seconds but then goes out and the door can be opened even while it's trying to go into spin. While testing the machine I had the top raised and the switch on the left hand side of the door lock assembly (the one with the solenoid/plunger) actuated and the door lock light came on very briefly but then the plunger disengaged and the door lock light went out. At one point there was also an intermittent clicking sound from the control panel area. The drive belt is in good condition and the drum turns freely by hand. Any advice would be greatly appreciated. Thank you.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/31/2008(UTC) Posts: 322
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Check the model and serial tag for a series number.
Thank you
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Rank: Member
Groups: Registered
Joined: 4/21/2008(UTC) Posts: 2
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Here's all the numbers I could find. Not sure about a series number. Model: (P) MAH5500BWW Serial# (S) 10775513YZ Style (Y) Y7909216
Thank you.
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Rank: Member
Groups: Registered
Joined: 12/1/2012(UTC) Posts: 3
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It sounds like I may have similar symptoms...did you ever solve your problem?
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Rank: Member
Groups: Registered
Joined: 6/10/2011(UTC) Posts: 48
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Check the wiring and L/S lock assembly. ( the bleach side) Spilt bleach corrodes the wiring / lock assembly over time and may be part of your problem. This is all tucked under the main lid housing.:)
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Rank: Member
Groups: Registered
Joined: 6/10/2011(UTC) Posts: 48
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Check the wiring and L/S lock assembly. ( the bleach side) Spilt bleach corrodes the wiring / lock assembly over time and may be part of your problem. This is all tucked under the main lid housing.:)
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Rank: Member
Groups: Registered
Joined: 12/1/2012(UTC) Posts: 3
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I ordered a new door latch assembly to come in tomorrow...I hope that works!
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