We have a side by side refrigerator that isn't staying cool. About 2 months ago, we had the same problem and were told that the element and the thermostat needed to be replaced. We bought the parts and replaced the old ones. Since then, we haven't had any problems...until now. It is starting all over again. Didn't notice it until the ice cream started getting a little soft. Could this model have a specific problem with faulty elements and thermostats? Could it be where/how the fridge is placed (i.e., not enough ventilation in the back or something)? Is there another part that could cause this problem but not show after replacing the thermostat and element? I could really use some help on this one. Thanks! :confused:

I don't see a 4 pin connector on the back of the refrigerator. Can you tell me what it would look like? I have 1-3pin connector and 1-5 pin connector and then the others have many more pins.