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mummer  
#1 Posted : Saturday, February 13, 2010 3:14:16 PM(UTC)
mummer

Rank: Member

Groups: Registered
Joined: 3/28/2009(UTC)
Posts: 6

my washer was working fine then due to a storm the power went out after power was restored tried to use the waser pressed start door locked washer filled then all lights went out and havent come back on have power to the outlet but machine remains dark im not sure what direction to check first or second because this machine hasent given me one bit of trouble since i bought it thank you for any help you might be able to give me or at least help me get the door open because my winter jacket is in there and its cold out thank you again mummer
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sidfink43  
#2 Posted : Monday, February 15, 2010 8:47:36 AM(UTC)
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Sounds like your board fried, but use this service manual to see if you can get some diagnostics.

Your machine is discussed as an addendum to the Neptune basic model at the end of the manual.

You can see how to unlock the door by going through the dispenser assembly.

http://www.servicematters.com/m...ibrary/docs/16010061.pdf
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