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simonboyce  
#1 Posted : Monday, February 8, 2010 7:33:46 AM(UTC)
simonboyce

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Hi: We have a Kenmmore dishwasher around 9 years old. Suddenly started making a kind of grinding, buzzing noise. Can you suggest any way I can trouble shoot this? I'm not even sure what the model number is - it says 665 on the door label, but that didn't show up on the Sears web site. Thanks in advance. Simon
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Gene  
#2 Posted : Monday, February 8, 2010 11:00:46 AM(UTC)
Gene

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Simon,

"665" is just the prefix which should be followed by 7 or 8 numbers. You can find it on the door frame. We need the complete model number to provide most accurate advice.

Gene.
simonboyce  
#3 Posted : Monday, February 8, 2010 11:20:29 AM(UTC)
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Hi Gene: The model number must be 66515822000. Simon
Gene  
#4 Posted : Monday, February 8, 2010 12:01:44 PM(UTC)
Gene

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Simon,

Remove the toe panel and check where this noise is coming from: the motor or pump. Check if there are any signs of water leak. Post the results.

Gene.
simonboyce  
#5 Posted : Monday, February 8, 2010 2:26:48 PM(UTC)
simonboyce

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Hi Gene: It's hard to tell, but I think it's coming from the motor. There's no obvious leak. Simon
simonboyce  
#6 Posted : Tuesday, February 9, 2010 9:34:40 AM(UTC)
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Hi Gene: Did you get my last message? I'm getting sick of doing the washing up by hand! :)
Gene  
#7 Posted : Tuesday, February 9, 2010 11:54:08 AM(UTC)
Gene

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Simon,

If that noise is coming from the motor, the correction is to replace the pump and motor assembly. The part is not cheap and your decision fix it or buy a new one, should be based on the age and condition of the dishwasher.

- The pump and motor assembly Part number: AP3776467
Part number: AP3776467



Gene.
simonboyce  
#8 Posted : Tuesday, February 9, 2010 12:00:26 PM(UTC)
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Thanks Gene. Do you know what the lifespan of a dishwasher like this is expected to be? I think ours is about 8 or 9 years old. How complicated is it to replace the motor/pump? Can someone who's relatively handy do it?
Gene  
#9 Posted : Tuesday, February 9, 2010 2:24:56 PM(UTC)
Gene

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If you know how to handle a simple tools, this part is not too difficult to replace yourself. Lifespan? It's a good question! Too many things can affect it.

Gene.
simonboyce  
#10 Posted : Tuesday, February 9, 2010 2:57:37 PM(UTC)
simonboyce

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Hi Gene: I see you can buy the motor without the pump, and it's a lot cheaper. Would you advise me to try that?
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