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streaks  
#1 Posted : Friday, January 1, 2010 8:56:43 AM(UTC)
streaks

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I have a Maytag dryer MDE8400AYW. The dryer worked fine, but then would not start (when I would pull the starter knob out) due to a bad timer. So, I went to a local appliance parts store and bought a new timer apparently that would work with this model. After inserting the new timer, the dryer started just fine again, but now the dryer does not stop...i.e., the timer does not advance at all, the unit just runs and runs and runs. This happens no matter if the unit is sensing the wetness of the clothes (the IntelliDry sensor does not advance from wet to damp to dry) or when I just use a timed drying cycle (e.g., set it for 10 minutes...it never advances at all). Thus, we must manually check when our clothes are dry or they will be toast. When I bought the new timer locally, the store's computer told them that I apparently also needed a whole new wiring harness for the new timer to work. I can't rewire the entire dryer! The original timer that we replaced did not have this problem, i.e., the timer advanced fine to stop the machine automatically when the clothes were dry.

I'm wondering if the letter coding on the top of the timers matter. Our old timer has 2 rows of letters:
H H H H D
H H H H

However, our new timer has these numbers:
M M H H D
M M H

Could this mean that one or more of the metal leads (prongs) is not active to make the timer advance?

The UGC label on the old timer is:
3087A MAYTAG 6 3720670 M285
KINGSTON 70959 - A00728

I noticed on the AppliancePartsPros website 3 replacement timers for my unit: AP4042962, AP4042973, AP4042974. Not sure the difference in the 3...their pictures all look the same on the website, but do show the same H H H H D, H H H H lettering as my old timer.

Do you know what the problem might be, and whether any of the timers on this website will make my dryer work fully?

Thanks so much!
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streaks  
#2 Posted : Friday, January 1, 2010 9:00:28 AM(UTC)
streaks

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Correction on the lettering for the new timer (please see my original post):

However, our new timer has these numbers:
M M H H D
M M . H

Where I have the dot (.), there is no letter there, unlike in my original timer as shown in my other post. Thanks.
richappy  
#3 Posted : Saturday, January 2, 2010 7:26:04 AM(UTC)
richappy

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Looks like there are archive data problems with this dryer. I would return the timer and call this parts site. They can reference microfish data on this and call the manufacturer for info. I personally never saw such a parts screwup, I accessed another parts site and they have even more timers to pick from. Have your serial # handy and production # if available.
morezan  
#4 Posted : Saturday, January 30, 2010 1:07:36 PM(UTC)
morezan

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Has there been any resolution to this thread? I am having the same problem. The first timer I ordered from Maytag shorted the circuit board. Maytag then told me to buy another timer and a harness. The harness had two pigtails for the circuit board, while the old one only had one. I installed the new timer and it shorted the temperature control switch. When I called Maytag requesting a timer for this unit, they tried to sell me the same one they sold me the first time. Things got really wierd with them when I gave them the invoice # for my previous two purchases and explained what has happened. The sales associate put me on hold and never retruned. I finally hung up after 20 mins. I called a local Maytag servicer and asked if they might have any ideas. The guy told me "good luck with that unit" and hung up. That's all he said! Amazing. All I want is for my dryer to work.
richappy  
#5 Posted : Sunday, January 31, 2010 12:35:12 AM(UTC)
richappy

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Your original problem with failure to advance can perhaps be fixed by using non-residue contact cleaner available at Radio Shack, just advance the timer while spraying in any crease in the timer housing. Helps to loosten the screws a little.
I would get a "good" tech in there who loves a challenge like this and one not affiliated with Maytag. He/she can determine the problem.
morezan  
#6 Posted : Sunday, January 31, 2010 11:50:08 AM(UTC)
morezan

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Thanks Ric. No, the original timer is completely shot. Seems there were some plastic contact springs in the unit and they just wear out after sometime. Timer failure is usually not a major problem: just replace the timer. But in this case....Maytag did their customers an injustice when they decided to change timer designs and not inform their part resellers. Scary that I have 4 other Maytag appliances in the house all purchased in the last 5 years with no extended warranties. I'll have to look at some different manufacturers the next time around. Not Whirlpool, Maytag, or Kenmore, that's for sure. Thanks anyway.
morezan  
#7 Posted : Sunday, January 31, 2010 3:30:09 PM(UTC)
morezan

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Just for giggles I compared the part # for the wiring harness in my unit and it turns out I have a series 16 rather than the series 24 decoded by the serial # of the unit. You would think that someone at Maytag would have known to look for that after I called the second time. Such a simple solution. Guess Maytag changed the serial numbers but decided to use up the old wiring harnesses before opening a new container. Can't say as I blame them. Just wish they had let everyone else know about it. Thanks again for your help.
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