I have a GE Eterna side by side refrigerator freezeer. The regrigerator is freezing the food. I have set both the freezer and regrigerator control down to 1 (9 being the coldest) and it is still freezing. For example took out a half gallon of milk that was frozen solid. Not sure what to replace. I suspect a temperature sensor. Looked at the drawing on this site. Looks like there are two sensors. Not sure where they are located? Do you get to them from back or inside the refrigerator? Any help would be appreciated.

Jim,

I think I know where the problem lies, but fixing it is another issue. In some previous posts I saw people talking about a damper problem. The damper assembly is located behind the overhead light. In order to get to it, I took down the light assembly because you can't really see the damper through the hole with the light in the way. I am attaching a couple of pictures. One picture is what my refrigerator looks like with the light up and everything together. The other is with the light assembly down. You can then see this small square hole. If you look into the back of that hole you will see a small damper (little black flap). Mine looks like it is not attached.

Now here is the problem I am having. The top part of the assembly is loose once you take out the light. But I can't seem to get the bottom part out. If you look at the picture before I disassebled the light you will see a seam in the white plastic. I was hoping the the part above this seam which is part of the assembly would just pull out. But it does not. Below the seam is another part with baffles for letting cold air out. That seems to be held in by a screw or something. I can not figure out how to get that part out. I am concerned that if I pull to hard on the upper part I will crack it.

By the way, the part to fix this is a damper assembly for about $90. The picture shown in the parts section seems to be upside down. I don't mind buying the part, but I need to know how to take the old one out before I commit to buying the part. Perhaps someone with more experience can help me out here. Hope this helps.