Rank: Member
Groups: Registered
Joined: 11/6/2009(UTC)
Posts: 3
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Our Whirlpool washer motor started making a weird sound like the motor is overloaded. The tub does not drain at all after a rinse and when it goes to spin out it spins very very slow for just a couple revolutions before coming to a halt.
I hesitate to spend $130+ on labor plus additional for parts (drive motor, gearcase, water pump, who knows) when the washer only cost $350 6 years ago.
I am not a mechanic, but fairly handy. Can anyone give me a place to start to see if I can do a home repair.
Thanks
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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If you are lucky the problem is something jammed in the pump, or the pump itself which is an inexpensive and easy repair. This video will show you how to take off the cabinet to get to the pump. Even if you do not find anything in the pump, after you take it off by pass the lid switch by inserting a solid insulated wire into the two outer holes n the plastic connector coming from the console and turn the time to spin, and see if the motor engages. If it does, replace the pump. YouTube - Direct Drive Washing Machine Repair Video Tutorial *Watch in HIGH Quality!* Good luck, let us know how it turns out.
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Rank: Member
Groups: Registered
Joined: 11/6/2009(UTC)
Posts: 3
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Another case of Find the Missing Baby Sock has been resolved! Found the sock in the water pump suction and it locked up the drive motor. I removed the sock and thankfully the motor was not burnt up. The washer works great again and I was able to avoid calling in the repairman. Thanks for the reply! The YouTube video was EXTREMELY helpful and made this less than an hour repair. Thank you, thank you!
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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Great, not only did you get it repaired but you got a sock back.
Thanks for the update.
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Rank: Member
Groups: Registered
Joined: 11/6/2009(UTC)
Posts: 3
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The sock was actually a casualty, but I'm just happy to have my washer back.
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Rank: Member
Groups: Registered
Joined: 12/30/2016(UTC)
Posts: 1
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Originally Posted by: nswaibel  Another case of Find the Missing Baby Sock has been resolved! Found the sock in the water pump suction and it locked up the drive motor. I removed the sock and thankfully the motor was not burnt up. The washer works great again and I was able to avoid calling in the repairman. Thanks for the reply! The YouTube video was EXTREMELY helpful and made this less than an hour repair. Thank you, thank you! So 7 years later... THANK YOU!! I'm so glad you mentioned this exact model number-- I had the very same symptoms and it didn't make any sense that two things had broken at once. It turned out that a washrag had made it to the drain tube and gummed up the works. For anyone else's future reference, here's how I found out: I watched that guy's video to get an idea of what I was up to. I drained out as much as I could with a large cup. I took off the front cover with the two philips head screws at the bottom front. I tested the pump by unplugging/plugging the power to it and trying to drain it again. It turned on and off, at least. Then with a bucket waiting I pulled the inlet tube from the pump and just a little came out from the tube and the pump side. I turned on the pump by going to the start of the spin cycle, ready to turn it back off if things went haywire. When still nothing happened I visually inspected the running pump and it was spinning and had suction. I turned it off and pulled the power to the pump. I pulled the hose from the bottom of the tub and found the wash rag. Then I made the mistake of pulling it out. Even with just a little water showing from up top there are GALLONS of water left in the tub. I don't understand how the washrag affected the spinning -- except by friction? But this was the fix. Sidfink43 and nswaibel, thank you so much for posting this fix!!
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