Rank: Member
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Joined: 8/22/2009(UTC)
Posts: 12
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My GE dryer, Mod DHDSR 46EG1WW, 2 yrs old, dries but knob in upper right,does not advance. Basically, I am getting by with just waiting say, about 30-40 minutes, at which time I advance the knob clockwise myself to shut it off.
Is this a clear indication that my timer is at fault?
I noticed your websire offers one #AP399 4849. Would that do it?
Thanks, Men.
Joe
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Rank: Member
Groups: Registered
Joined: 8/22/2009(UTC)
Posts: 12
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Hmmmmm, I know this could be a tough one, people, please.....someone, anyone............
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Rank: Member
Groups: Registered
Joined: 8/22/2009(UTC)
Posts: 12
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Originally Posted by: pipposos  My GE dryer, Mod DHDSR 46EG1WW, 2 yrs old, dries but knob in upper right,does not advance. Basically, I am getting by with just waiting say, about 30-40 minutes, at which time I advance the knob clockwise myself to shut it off.
Is this a clear indication that my timer is at fault?
I noticed your websire offers one #AP399 4849. Would that do it?
Thanks, Men.
Joe (tears starting, resting head on left hand, elbow on desk), Heeeeelp! Customer svc said someone would help me, but so far, nothing........why is my timer thread taboo??????? Is there something unamerican about owning a GE....LOL!! (gees, are they made in Guangdong?)
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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Hi Joe
I understand you would like a quick response, but you need to know that this Forum is staffed by volunteers, and we are not employed by APP. We do this because we enjoy trying to help folks like yourself fix your appliance without having to pay for an expensive service call.
Because the Forum is staffed by volunteers and because it is a very popular Forum (because, I think, it is the most complete and useful appliance repair Forum out there) there are more posts then we can get to in an immediate and timely manner. I try to take the oldest posts first, to minimize the wait for a response. Also, with a post like yours, since I cannot view the machine I need to study up on the model you have, think about what could be wrong, maybe do a little research on the issues and generally cogitate before I recommend you purchasing a part that may or may not solve the problem. I really dislike advising someone to spend money only to find that the part purchased did not fix the problem.
Anyway, the point is let us think about your problem, do a little research and we will get back to you. If you have an immediate need you can go ahead and install a new timer, as I think that is likely to be your solution, but cannot, of course guarantee that will fix it.
Good luck, sorry we cannot be as responsive as we would like to be.
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Rank: Member
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Joined: 8/25/2009(UTC)
Posts: 14
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Thanks very much, Sid!! No problem at all! I kinda figured there were other replies that appeared to get answers maybe quicker, but I must have been wrong. I applaud volunteers like you. I look forward to your reply/advice.
Regards,
Joe
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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Joe
Does the timer fail to advance in all cycle, just the timed cycle or just the auto cycles?
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Rank: Member
Groups: Registered
Joined: 8/22/2009(UTC)
Posts: 12
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Originally Posted by: sidfink43 Joe
Does the timer fail to advance in all cycle, just the timed cycle or just the auto cycles? Sid, Happens Both timed and auto. Not sure if it matters but I havnt tried permanent press. Thanks!!!!!!!!! Joe
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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To get back to one of your earlier posts, there is nothing unamerican about buying GE, but GE is not very nice. They will not allow anyone outside of GE access to their technical documents, which makes the diagnosis here a little difficult to pinpoint. I would go ahead and replace the timer, Part number: AP3994849
and also the resistor in the console as it is not expensive and should not cost any extra shipping. Part number: AP2044425
When you order confirm the parts for your model and serial number, and see if you can return the timer if you do not install it. When you get the parts put in the resistor. If that fixes it, return the timer, if not install the timer. Good luck, hope this does the job.
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Rank: Member
Groups: Registered
Joined: 8/22/2009(UTC)
Posts: 12
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Originally Posted by: sidfink43 To get back to one of your earlier posts, there is nothing unamerican about buying GE, but GE is not very nice. They will not allow anyone outside of GE access to their technical documents, which makes the diagnosis here a little difficult to pinpoint. I would go ahead and replace the timer, Part number: AP3994849
and also the resistor in the console as it is not expensive and should not cost any extra shipping. Part number: AP2044425
When you order confirm the parts for your model and serial number, and see if you can return the timer if you do not install it. When you get the parts put in the resistor. If that fixes it, return the timer, if not install the timer. Good luck, hope this does the job. Thanks, Sid. Too bad about the tech specs not being available....who would have guessed. I will order both. Now, is the "console" up on top , that "backsplash" where the knob(s) are? Lastly, easy to remove backsplash to access both these parts? Thanks v much!! Joe
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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In the top of the backsplash or console there should be some screws, possibly star heads which you take out. You will then have access to parts in the console.
Be sure and remember how the wiring goes, mark it if you need to.
Let us know how this all turns out.
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