Rank: Member
Groups: Registered
Joined: 7/12/2009(UTC)
Posts: 5
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this is a 2007 model. fills with water, timer goes through its cycles and then it drains. tub never moves or makes any noise. i have reset it several times as per instructions i saw here and it doesn't work for me. this problem appeared from one wash to the next with no warning.
i thought it might be the lid switch so i took it apart and put the wires together with a wire nut. no change so on a whim i tried them apart. still no change.
i absolutely cannot afford a new washer so i hope someone will help me. i do not know how to use a meter but i am pretty mechanically inclined.
thanks
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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Hi M1aman
Unfortunately there are a large number of possibilities for your washer. Let's try to narrow the causes.
If you insert a putty knife between the top and front of the washer at each end you will release clips that will allow you to take off the front of the washer.
You should now operate the washer with the front off. During the agitate and spin cycles determine if the motor is turning, and if so, is the belt and large pulley on the transmission shaft turning.
If they are all turning, the problem is going to be in your transmission, which is a major repair. If the motor is turning, but nothing else, the clutch may be the problem, and if the motor is not turning the wiring or the timer may be the issue.
Let us know what you find out.
Good luck
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Rank: Member
Groups: Registered
Joined: 7/12/2009(UTC)
Posts: 5
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thanks for your response! okay i have a new timer in and the problem persist. i removed the front as you said and observed the following. the motor does not turn. it doesn't not get warm. i don't see any movement or hear anything that indicates the motor is trying to operate. everything does move freely by hand.
as i stated before the machine fills and goes through it's cycles and then drains. no movement otherwise.
hope this helps you help me.
PS: i have removed the lid switch and connected the two wires together with a wire nut. i assume they should be connected, right??
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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Ok, thanks for the information.
We know the timer is not the issue if you have replaced it. We know the machine is getting power and power is going to the water pump since it drains. And we know the motor is not working.
It would seem that either power is not getting to the motor because of a problem with the wiring, or the motor is bad. Unfortunately GE does not let out much technical information, but see if there is a tech sheet in the console which will help you look at and test the wiring to the motor. If nothing else, jiggle the wiring to the motor while the machine is in agitate mode to see if it will start. (Be very careful doing this)
If the wiring is ok your likely problem is with the motor. I know you said you did not have funds for a new machine, so I think you need to decide if you want to take the risk of investing in a new motor or using the funds to purchase a good used model.
Sorry not to have better news, good luck.
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Rank: Member
Groups: Registered
Joined: 7/12/2009(UTC)
Posts: 5
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i jiggled the wire and the connectors at the motor. nothing happened. i assume there are no fuses or anything to check since you haven't mentioned it. i don't see any anyway.
wires are wires so unless there is a loose connector or a carbon build up on a connection i would think they are good. regardless, if i get a new motor and it doesn't work than i guess i am down to a wire problem for sure. i am no electrician but looking at this machine it really seems pretty simple except for the motor itself with it's pcb and such.
okay..... i found the tech sheet taped to the back of the tub. it list led codes for the motor. i looked exactly where the sheet indicated while the motor was supposed to be agitating and didn't see any blinking leds. i really had my face down in there so i couldn't have missed it.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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There may be a fuse to the motor in the wiring. Look at the wires on the right side of the washer and see if there is a bulging section wrapped in tape. If there is, unwind the tape and check the fuse. You may have to cut the fuse out to test it for continuity.
I really think the problem is power not getting to the motor for some reason, particularly since you are not getting the flashing for error codes.
Anyway, see if you have the fuse and if so, if it checks out.
Good luck, let us know what you find.
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Rank: Member
Groups: Registered
Joined: 7/12/2009(UTC)
Posts: 5
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i really appreciate your responses. attached is a pic of the only thing i found resembling a fuse. it was located upper right side several inches below the lid switch. i have the motor pulled now but i will reattach, bypass this fuse looking thing, and see what that gets me. unfortunately i don't even have a multimeter due to a recent house fire... also, there are no leds on this motor. i took off the drip cover off and i am looking at it now. thanks GE. m1aman attached the following image(s):
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Rank: Member
Groups: Registered
Joined: 7/12/2009(UTC)
Posts: 5
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when i bypassed the "fuse" the motor worked. thank goodness!
thank you for your guidance. you taught me a few things about a washing machine and believe me i knew nothing prior.
really, thank you!
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
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Well, nice going in finding that fuse and diagnosing the problem. Glad it worked out and thanks for updating us.
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Rank: Member
Groups: Registered
Joined: 1/19/2011(UTC)
Posts: 1
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Did you replace the fuse? Is it dangerous to run the washer without?
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