Door won't lock, just clicking noise. The door latch was replaced, and worked for a while. I've tried unplugging it, and this only helped for a while. What other part could I need to replace?

Thanks for the help! After initially replacing the door lock assembly, to no avail, we replaced the CCU. Now the machine seems to be working okay. I am reluctant to put any more $ into this machine or buy another Whirlpool washer in the future, as we've had to (repeatedly) sink a lot of money into parts for this machine which we bought new. Whirlpool has offered no explanation, other than apologies. As well, would you happen to know the monthly maintenance directions for this machine? Thanks again!

Hi Jewel

Those are great machines, except they have a weakspot in the door lock assembly and CCU, which you already know. At least you got apologies, which is more than you get from some manufacturers.

When asked for a recommendation I still recommend Whirlpool, but nothing with a computer control. The basic Roper (Whirlpool made and Whirlpool parts) top loader, no frills will do a fine job, at little cost and last for a long time.

There is no basic maintenance for your machine. Just keep the drain system clear by cleaning out the pump ever so often and don't overload it and hope for the best on the electronics.

Thanks for updating us, good luck with your machine.

Thanks for the response! I thought I read abour about running a cup full of bleach thru my duet washer during an empty cycle. I don't remember which setting was recommended? I need to stick with a front load washer, so when I replace it in the future do you have any recommendations?