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Model: 11025852400	Brand: Kenmore	Age: 1 - 5 years
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montanaJohn		#1 Posted : Monday, December 31, 2007 7:30:17 AM(UTC)
Rank: Member Groups: Registered Joined: 12/31/2007(UTC) Posts: 2		Kenmore Top load. was washing rugs when it went out of balance. reset load and now it just makes a grinding noise


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richappy		#2 Posted : Monday, December 31, 2007 8:15:48 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 9/10/2007(UTC) Posts: 9,586 Was thanked: 2 time(s) in 2 post(s)		Pull the pump and motor and check the coupler, probably broken.


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montanaJohn		#3 Posted : Tuesday, January 1, 2008 12:25:34 PM(UTC)
Rank: Member Groups: Registered Joined: 12/31/2007(UTC) Posts: 2		Thanks, right on the money


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cjwdoyle		#4 Posted : Monday, January 21, 2008 5:52:01 PM(UTC)
Rank: Member Groups: Registered Joined: 1/18/2008(UTC) Posts: 6		I think that is exactly what the problem is. We just replaced this part cost under $17.00. Here is a link to a site that gives detailed instructions even with pictures of how to do this. Sears Kenmore Washing Machine Repair My husband did the repairs and said it was really simple. We had this same problem 2 or 3 years ago and the repair man charged us $164.00. He said the problem was caused by overloading or things getting off balance which sounds like what happened to you. Good luck.


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timhnelson		#5 Posted : Sunday, November 1, 2009 6:35:07 PM(UTC)
Rank: Member Groups: Registered Joined: 11/1/2009(UTC) Posts: 1		Gentlemen, Just had this sound occur to my machine this afternoon. Needless to say the unit is over 10 years old and I just figured that I'd have to replace it. While at it, you know you may as well replace the dryer too. Gotta keep the wife happy. Anyways, followed the instructions on the linked site and sure enough, it appears to have been the coupling. I found the part and will pick it up tomorrow. $20 is much better than $1600! Great forum!


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richappy		#6 Posted : Monday, November 2, 2009 12:37:56 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 9/10/2007(UTC) Posts: 9,586 Was thanked: 2 time(s) in 2 post(s)		If it happens again, do the tranny coupler test in my "sticky" above, "replacing direct drive brake shoes"


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Freein13		#7 Posted : Sunday, February 16, 2014 4:01:21 AM(UTC)
Rank: Member Groups: Registered Joined: 2/16/2014(UTC) Posts: 1		This exact thing happened to: washing rugs when the machine made a loud rubbing or grinding noise. So far, I've replaced the agitator dogs, coupler and clutch assembly. The machine is probably 14+ years old.:eek: I'm $80 into it. Now what?


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