Rank: Member
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VIKING #VMOS200
#05771W39285
Microwave takes longer to heat, sometimes it gets hot, sometimes it does not?
Any assitance is appreciated.....
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
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Very likely the problem is a bad magnetron. If the microwave is less than 5 years old then the part should be under the manufacturer warranty, but you still have to pay for labor.
Unfortunately Viking keeps all technical information (including the diagrams and parts list) as a top secret and you can buy the parts from Viking only. If you can post a full description and a pictures of the part needed, we moist likely can find a replacement part.
Gene.
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Rank: Member
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Joined: 6/21/2009(UTC)
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you were correct, bad magnetron......found out magnetron has a 5 year warranty & service company charges $90 labor to replace....
However, the tech told my wife that my electrical outlet is only putting out 106 volts, and this contributed to the magnetron failing.
Thank you for your offer to find a replacement magnetron....
1) Is he correct?
2) What could be cousing low voltage at my outlets?
Thanks,
Will
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Did he show you the meter reading? If it does supply 106 volts, next thing to check would be the circuit breaker. I'm not an electrician though, but either way it sounds like you may have to have one stop by.
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Rank: Member
Groups: Registered
Joined: 6/21/2009(UTC)
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I agree..... Thanks
Do you think this could cause the magnetron to fail and the ignitors on the oven?
Thanks for all your help.....this forum has saved me about $300
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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All electronics will work properly only within 5% range of 120VAC. A voltage less than that could cause any problems including a lower magnetron output. I believe fixing the power problem will fix the microwave as well.
Gene.
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Rank: Member
Groups: Registered
Joined: 6/21/2009(UTC)
Posts: 15
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
|
You are welcome. Keep us posted.
Gene.
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