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Heavy film in DW & on dishes & flatware, possible rinse aid not working
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Joined: 7/1/2009(UTC)
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I have a Kitchen Aid DW model # KUDI24SEAL5 that we purchased in Dec '98 when we remodeled our kitchen. It has worked great all these years! In the past month I have noticed that the dishes are not cleaning properly and they have a heavy film on them, esp. on our flatware.
It is causing a chalking on the plastic cups and dishes too. I feel like it is ruining my dishes, esp. my new flatware. :(
I thought it was out of jet dry, bought some more and added it to the automatic dispenser, it seems that it is still full and not releasing it in the cycles. We have a stainless steel insides and they too are all stained with this chalky deposit.
Please help! Is this something we will be able to repair ourselves? :confused:
Thanks...
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Rank: Advanced Member
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Joined: 7/19/2007(UTC)
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How hard is the water in your area?
Do you have a whole house water softener?
What kind of soap did you use?
Gene.
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Rank: Member
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Joined: 7/1/2009(UTC)
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we don't have hard water, or use a water softener or haven't changed our soap...
we think the rinse cycle is not working on the machine. we ran a test after our last load of dishes were covered with a white film and I added a hanging jet dry rinse basket.
When we tried just the rinse only there was alot of soap in the water.
Confused.
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You can measure the water hardness by using a special, inexpensive, test strip which you can buy in any drug store.
In order to choose the right soap, you have to know how hard the water is. The wrong soap, in most cases, would not give you trouble right away, but it will cause minerals to accumulate in the dishwasher.
Any kind of jet dry is only a DRY AID and nothing else. It does not clean a dishwasher.
It is very hard to remotely diagnose most problems and you are our eyes and hands. Which is why the correct information and accurate answers on our questions provided by you is very important.
Gene.
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Rank: Member
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Joined: 7/9/2009(UTC)
Posts: 4
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Try a 1/2 bottle to a full bottle of Vinegar and run the wash cycle. It may clean out any deposits left by your water, over time.
I would give it a try first.
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Rank: Member
Groups: Registered
Joined: 7/24/2009(UTC)
Posts: 5
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yep. vinegar is the way to go. worked for me in Phoenix, az. very hard water here. I ran about 4 cups as part of each load for about a week. cleaned out the whole problem. dishes never better. I run one cup every other load now. perfect. powder soap works better than gel in hard water too.
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Heavy film in DW & on dishes & flatware, possible rinse aid not working
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