Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Post a reply
From:
Message:

Maximum number of characters in each post is: 32767
Bold Italic Underline   Highlight Quote Choose Language for Syntax Highlighting Insert Image Create Link   Unordered List Ordered List   Left Justify Center Justify Right Justify   Outdent Indent   More BBCode Tags
Font Color Font Size
Security Image:
Enter The Letters From The Security Image:
  Preview Post Cancel

Last 10 Posts (In reverse order)
Guest (Ben) Posted: Tuesday, September 26, 2023 5:34:49 AM(UTC)
 
I bought a home in 2019 that came with a 48inch, 6-burner, dual-fuel double oven Viking range (Model Number: VGR48-6G-BK). Based on the serial number, I believe it to be 19 years old. I am an avid cook/baker and the unit has treated me very well for the last four year but a few issues with it have cropped up lately (I don’t know if they are related or not).

1) About a year ago, the ignitor stopped working (for all six burners). Fully turning any burner knob results in one “click” sound. It’s very easy to simply light burners with a candle lighter so this isn’t a big deal for me. On 2-3 occasions, the ignitor starts working again for a bit (a day or two). It has been at least six months since this happened last. Again, this isn’t a major inconvenience for me, I am including this here simply for context because it was the first ‘symptom’ and I wonder if all three issues are somehow related.
2) About six months ago, the broiler in the right oven (the electric oven) stopped working. While I use the broiler once or twice a month, it hasn’t been too inconvenient. We recently replaced our dishwasher and fridge, so an expensive broiler repair has fallen down the ‘have fixed list’.
3) Last week, when using both ovens simultaneously, I noticed that the right/electric oven wasn’t as hot as it should have been. It DOES heat up, but not to the prescribed temperature. I set it to 450F last night and let it preheat with a thermometer inside. After 35 minutes, the oven was only heated to 295F. I use both ovens frequently, so this issue IS something I need to figure out.

Buying a new range would be crippling to my home budget so I would like to try and fix/get this issue fixed and squeeze out another 2-4 years out of the unit. Fixing it myself would be the cheapest option so I am starting here in hopes that a resident expert might be able to identify the issue(s) or, at least, provide a best guess at what to work on/replace first. If these are separate issues, I can certainly live without a working ignitor and broiler. I am happy to provide any further detail if it is needed.
Thanks in advance for any tips!