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Please to replace the control panel but there is a trick you can try first. Cut the power to the appliance. to heat the panel up until very warm while rubbing over the buttons firmly.
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Great, thank you! I have that tech sheet but it is not usually helpful unless all the buttons work. Thanks again, have a great evening!
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The symptoms you are experiencing, especially after replacing the control, do suggest the control panel is indeed shorted. You may need to replace the control panel but there is a trick you can try first. Cut the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing over the buttons firmly. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. The correct one for your model is available at the link below. Whirlpool W10199787 Panel-Cntl - AppliancePartsPros.com
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Before this dishwasher stopped working, various lights were blinking and it would run a partial cycle after resetting the circuit breaker. After that it just stopped working all together and no lights would come on.
Based on other threads I read on this site, I decided to replace the electronic control board (part number W10298356). After I replaced it, I closed the door and turned the power on. No buttons worked. So I opened the door on the dishwasher, turned the circuit breaker off, waited 15 seconds and turned it back on. When I close the door on the dishwasher, the drain motor runs for 60 seconds, then the wash light comes on (motor still running) for another 60 seconds and then it stops - no lights. After that, no buttons/lights work on the front panel. I have repeated this 3 times after turning the circuit breaker off/on.
Do I need to replace the front membrane control panel as well?
Thank you,
Jack
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