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Problem fixed - see solution below.
Apparently the washer will not enter the spin cycle unless/until the water has drained from the drum.
I removed the lower panel to check the drain line and the pump. The drain line was clear, but the pump was clogged with a fabric softener dryer sheet (I could feel it when sticking my finger up inside the pump). After dislodging and removing the dryer sheet, everything seems to function normally now. Wahoo!
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