Rank: Member
Groups: Registered
Joined: 3/22/2011(UTC) Posts: 1
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I stopped my washer in the middle of a sanitize cycle. It shut off and drained, then when I went to restart it the "add a garment" was lit up and I can change to a cycle to start but when I press it the machine powers off. There is no condensation, and no failure codes. I did unplug it for a while did not help:(
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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The error code may be stored inside the processor. Take off the bottom service panel and you should find some tech notes that will tell you how to put it into self-diagnostic mode, generate an error code history and all sorts of other things that should help you find the problem.
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