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Refrigerator Won't Cool

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My refrigerator stopped cooling so I called a repair guy and he opened the control panel inside the refrigerator portion

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  #1 (permalink)  
Old 02-22-2011, 09:26 AM
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Default Refrigerator Won't Cool
Model Number: GT2SHKXMS01   Brand: Whirlpool   Age: 1 - 5 years   

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My refrigerator stopped cooling so I called a repair guy and he opened the control panel inside the refrigerator portion and he determined that the relay on defrost control board was bad. So I bought a new one and it turns out that $100.00 later he was wrong because it's still doing the same thing. I called another repair guy and he was not able to pin point the problem. However, I have been able to keep it running by tapping the control panel everytime I notice that it's not running. There are only two parts inside the control panel: (A) The defrost control board that was changed and (B) A Thermostat. Do you think that it could be a bad thermostat?

The symptom is that the unit stops running and once I tap the control panel it immediately starts running. The fan and compressor will turn on...It just starts running like normal for a while and then an undetermined while later it will stop running again and on and on and on.
What is the typical symptom of a bad thermostat?
Please advise!
Thanks


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  #2 (permalink)  
Old 02-22-2011, 01:11 PM
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Sounds like a thermostat problem to me.
Just to confirm it the next time it happens just turn the temperature dial back and forth to see if it will start up.

You are trying to eliminate a loose connection as a possible cause which could give you the same symptoms and the tap is reconnecting it.
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Old 05-12-2011, 09:51 AM
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Default Fixed?

Was the thermostat the problem? I have EXACTLY the same symptoms, and the same fix... tapping once on the control panel. I removed the front of the panel and tap directly on the thermostat and it turns on... only to have it off everytime I get up in the morning.

If you can repost a YES it was the thermostat, or if it was something else, that would be great.
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Old 12-12-2011, 12:06 PM
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Default Same issue and symptoms

Did anyone find out whether it was the thermostat or the control board? I tap the board and it cuts back on for an undertermined amount of time. Any help would be timely.

All the best,
-Brad
757-407-0041
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Old 12-12-2011, 12:12 PM
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Hi Brad,

What is the model number of your refrigerator?
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Old 12-12-2011, 12:28 PM
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Whirlpool ED5DHEXB
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Old 12-12-2011, 12:31 PM
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Brad,

To test the defrost thermostat you would need to check it for continuity with a ohm meter. When the thermostat is in a cold freezer it should be closed or have continuity when checked with a ohm meter if it's good.
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Old 12-13-2011, 07:02 PM
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I replaced the thermostat per the information mentioned by the individuals in this thread. The symptoms have subsided it seems. Additionally, I attempted to install a new control unit and ran into an issue when detaching the cable from what appears to be the larger connector of the 3 on the control unit. The issue is that this connector doesn't have lock/unlock mechanism to allow for detaching the connector from the board. Am I missing something, or does it not disconnect after it is installed? The board's part number is: AP4981837 ..-Brad
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