Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
Scott in Ohio  
#1 Posted : Monday, March 4, 2024 8:44:04 AM(UTC)
Quote
Scott in Ohio

Rank: Member

Groups: Registered
Joined: 3/4/2024(UTC)
Posts: 0
United States
Location: OH


Once in a while (not every time), despite our washer being set to Normal Cycle, instead of filling with water and doing a Normal Cycle, it will simply start a Spin cycle.

It seems to work perfectly right other than this. If it actually goes into a Normal cycle, it runs through it correctly. If it is on Delicate or other cycles, it seems to run them properly. If it incorrectly enters the Spin cycle, that seems to start, run and end the way a Spin cycle normally would.

So it is just this issue of whether it decides to start a Normal Cycle or whether it decides to run a Spin instead.

We tried unplugging it for 15 minutes. Sometimes that helps. Sometimes not.

Usually after it completes the unwanted spin cycle, it will then run the Normal cycle ok. But that is not every time either. Sometimes it will again start an unwanted Spin.

I don't think it is just trying to finish an interrupted spin either. Last night I ran a Delicate Cycle with no problems all the way to finish. Then put it on Normal this morning, pushed start and it went in to the unwanted Spin.

Any ideas? Thanks.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
WilliamM/APP Team  
#2 Posted : Thursday, March 7, 2024 12:03:54 PM(UTC)
Quote
WilliamM/APP Team

Rank: Member

Groups: Moderators, APP Team, Registered
Joined: 2/27/2024(UTC)
Posts: 0
United States
Location: TN

Was thanked: 5 time(s) in 5 post(s)
Scott, based on the information provided, the intermittent failure is going to be in the main control W11498797. https://www.appliancepar...w11498797-ap6995527.html
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.