Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
leftpilot  
#1 Posted : Sunday, November 24, 2013 4:34:40 AM(UTC)
Quote
leftpilot

Rank: Member

Groups: Registered
Joined: 11/24/2013(UTC)
Posts: 2

My dryer will not stop running, panel doesn't light up and it doesn't heat. It was working fine until the installer switched the cord from a 3 prong to 4. I heard a pop when he plugged it in. He left and said he would be back to fix it but has yet to return my calls or return
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Sunday, November 24, 2013 5:44:37 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here are your parts
Parts for Frigidaire AEQ7000EG0 Dryer - AppliancePartsPros.com

Here is the tech sheet
http://manuals.frigidaire.com/p...r/134682200ts_wd_EFS.pdf

Here is the install sheet. It has info on 3 and 4 wire hookups so you can check to see what if anything the installer did incorrectly.
http://manuals.frigidaire.com/p.../Webster/134759900es.pdf

You did not say why the cord was being replaced but it would be a good idea to also check that the wall receptacle is wired correctly.
Could be you lost half the line (the L2 side).

First I would check to see if the unit is wired OK for 4 wire. Unit unplugged.
Then check power at the receptacle etc.

Try flipping the breaker off/on slowly a couple times. Sometimes you can loose half the line without actually tripping the breaker.
Check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
Do this with the heater off and on.
[COLOR="Red"]Be careful as 240 volts is lethal !!![/COLOR]
THIS FORUM IS DEAD!!!!!!!
leftpilot  
#3 Posted : Sunday, November 24, 2013 6:50:37 AM(UTC)
Quote
leftpilot

Rank: Member

Groups: Registered
Joined: 11/24/2013(UTC)
Posts: 2

That did not work. The dryer still runs without any lights on the front panel and doesn't heat. The only way to stop it is to turn the breaker off. The wiring for a 4 way is correct; ie the colors match.
denman  
#4 Posted : Sunday, November 24, 2013 9:00:38 AM(UTC)
Quote
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Sounds like the control board is shot.
THIS FORUM IS DEAD!!!!!!!
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.