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Well, I don't know what to tell you. The agitator seems to be working ok. If I was working on this washer, I would run it with the cabinet removed to try and localize the source of the noise. It could be coming from a number of places. If you want to try that, here's a video of how to remove the cabinet. Your washer will agitate without the lid switch attached but will not drain/spin unless you jump it out with cabinet removed. How to Disassemble Whirlpool/Kenmore Direct Drive Washer - YouTubeEric
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