Rank: Member
Groups: Registered
Joined: 7/9/2011(UTC)
Posts: 2
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My GE side by side refrigerator goes in to defrost and stay on to long. It will do this randomly and all the food will defrost and the ice melts.I paid a service guy to come out and look at it. He said you need a new mother board. I purchased and new mother board from you guys (1 of AP4436216 (WR55X10942) - Main control board assembly). I put it in and the compressor and evaporator fan will not come on. Put the old one back in and it turns right on. So you guys sent me another board and the same thing happened(compressor and evaporator fan did not turn on. Please help I dont know what to do.
model # DSS25KSRE
Serial # DL426913
GE
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Rank: Member
Groups: Registered
Joined: 5/14/2010(UTC)
Posts: 55
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did you call tech line to make sure you dont have to set a jumper or turn on the new board somehow? and verify part number carefully exactly
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Rank: Advanced Member
Groups: Senior Expert
Joined: 9/10/2007(UTC)
Posts: 9,586
Was thanked: 2 time(s) in 2 post(s)
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I would check all your thermistors, fresh food and evaporator thermistor, should be near 16.3 k ohm in ice bucket for 5 minutes.
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Rank: Member
Groups: Registered
Joined: 7/9/2011(UTC)
Posts: 2
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I called GE and they said they dont have a tech line, they send guys out to fix it. I could check the thermistors and the fresh food and evaporator thermistor, but should I wait tell I figure out why the new mother board wont work?
Thanks for the help
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