Installed 2007. When you depress the foot pedal, the pedal remains down and the drawer does not open. I can open the compactor by manually lifting the bottom of the drawer upward at the pedal base, but the purpose of a compactor is that it should open automatically so you can use the compactor. I've tighten the two screws on the inside on either side of the pedal mechanism (didn't change the situation), had a major company repair person come out and he also tightened the screws (still doesn't work) and, finally, replaced the pedal w/a new one (at repair person's prompting; still doesn't work). So, I'm writing you. The Profile is out of warranty (the major local appliance company we purchased from closed) and it cost $ 619. I'm quite disappointed.Is there something I'm not doing? Is there a certain height from the floor that the pedal should be at? What am I missing about this situation? Thanks for your suggestions/recommendations.

The L bracket definitely worked. I was having the exact same problem and tried the propose L bracket solutino at 10:30 pm EST. Thank you very much for posting it.

It is a poor design by GE.