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Replacement parts for WHIRLPOOL GR395LXGQ0 ELECTRIC RANGE | AppliancePartsPros.comSee the attachment for the tech sheet/wiring diagram
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We determined that the contact switch for the broiler was not working, so ordered a new control panel.[/COLOR]
I hope you checked the thermal fuse (Item 26 in Section 3) as that also will kill power to the broil element.
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We have installed it, but there is nothing. The stove top elements are working, but there seems to be no power in the control panel.[/COLOR]
Do the stove top element indicator lights work.
If not then it sounds like a wiring problem (no Neutral)
All elements work off the full 240 volts but the lights and the control panel work off of only half the line, 120 volts.
Try flipping the breaker off/on slowly a couple times, sometimes you can loose half the line without actually tripping the breaker.
If this does nothing, check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
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Be careful as 240 volts is lethal !!! [/COLOR]
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Is there a reset switch or something that would start everything? [/COLOR]
No.
[COLOR="DarkRed"]Could the control panel be bad that we got?[/COLOR]
Yes.
Check the wires from the terminal strip to the control panel.
Since the old board was OK other than no broiler, reinstall it to see if there is a wiring problem
OR you could check for 120 volts between P4-1 and P4-3 (Neutral to L2), control board power, depending how comfortable you are messing with 240 volts.
