Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
71bob71  
#1 Posted : Wednesday, April 20, 2011 5:06:33 PM(UTC)
Quote
71bob71

Rank: Member

Groups: Registered
Joined: 4/20/2011(UTC)
Posts: 2

My washer will not spin at all. It worked fine on one load & then the next load…no spin at all.
I went through the diagnostic procedure in the paperwork that came with the washer & concluded the motor thermal cutout was not working (no voltage at pins 2 & 4 in the four pin connector). Since the thermal cut out is inside the motor, I removed the motor to check it. The cutout checked out fine, but I noticed that one brush was completely worn out. Since two new brushes cost almost the same as a new motor, I just bought a new motor. I installed it & it still won’t spin.
Why would there be no voltage between pins 2 & 4 if the cutout was OK? By the way, the diagnostic procedure doesn’t say a word about whether to check the voltage at the connector or at the block it plugs in to. No matter, there was no voltage at either place.
So, I have 110V at the wall, 110V into the washer & no voltage at pins 2 & 4. What should I check next?
By the way, it looks like the Frigidaire service tips website Electrolux Major Appliances Service Website is not available anymore? Clicking on it takes me to a Login screen that I obviously don’t have a login for. Is the service manual available anywhere else?
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
sidfink43  
#2 Posted : Friday, April 22, 2011 10:47:23 AM(UTC)
Quote
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Here is a link to a service manual for your model. Use the troubleshooting diagrams and be sure and check the speed/motor control board and the door lock assembly. Those are the two weak points on this model, and one of them is a likely source of your problem.

http://www.emaservicetips.com/p..._TumbleActionWashers.pdf
71bob71  
#3 Posted : Friday, April 22, 2011 5:40:50 PM(UTC)
Quote
71bob71

Rank: Member

Groups: Registered
Joined: 4/20/2011(UTC)
Posts: 2

[FONT=&quot]Well, laundry is again getting washed in my house.
Thanks for the reply, Sid, the link to the service manual was the key.
I studied the troubleshooting pages & realized one small detail that made all the difference. Previously, from reading the owner's manual, I thought the drum was supposed to turn a bit when the washer was first started & was filling with water, so after replacing the motor I just started the washer up to see if it would turn. I didn't realize that the drum wouldn't turn until after it was finished filling. So, I tried it again & this time I just let it fill all the way & then waited to see if it would turn. This time it worked, of course.
So it was the motor & its worn out brushes that were the problem after all.
Thanks again - [/FONT]
sidfink43  
#4 Posted : Friday, April 22, 2011 5:43:56 PM(UTC)
Quote
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Well really glad you were able to figure it out, and thanks for the update which will help a lot of the readers here.
Quick Reply Show Quick Reply
Users browsing this topic
Similar Topics
Kenmore front loader won't spin fast (Washer Repair)
by Bill79 8/12/2013 2:56:41 PM(UTC)
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.