Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

3 Pages<123
New Topic Post Reply
Options
Go to last post Go to first unread
rudy2010  
#21 Posted : Friday, April 22, 2011 11:02:28 AM(UTC)
Quote
rudy2010

Rank: Member

Groups: Registered
Joined: 4/14/2011(UTC)
Posts: 3

Laura, Looks like there are a host of folks you need to contact here. I will be following this thread to see if your customers receive satisfaction.
tmshokie  
#22 Posted : Tuesday, June 28, 2011 8:17:57 AM(UTC)
Quote
tmshokie

Rank: Member

Groups: Registered
Joined: 6/28/2011(UTC)
Posts: 1

Robert et. al,

Same problem on the same model (Kenmore Elite, Stainless tub). Ran through all the same hoops with Whirlpool and Kenmore for the recall, same result. Logged the complaint with CPSC. This seems to be the best course of action. If enough people report the problem, they will issue a recall. There are already a number of incidents at SaferProducts.gov .



Obviously this is a manufacturer issue where the tub leaks into the control panel and starts the electrical fire - and it is reported on numerous models from 2004 - 2006. But unless the "exact" model number is reported, there will be little recourse.


The right thing to do is replace the seals and control boards on all these affected models, but whirlpool ain't going to do that w/o a class action lawsuit.
Steve Chambers  
#23 Posted : Monday, November 7, 2011 3:15:24 PM(UTC)
Quote
Steve Chambers

Rank: Member

Groups: Registered
Joined: 11/7/2011(UTC)
Posts: 1

Hi all,

I now have over 300 incident reports to share.
A couple of new TV news reports posted to view.
And a breakthru announcement coming soon...

steve@kitchenaidfire.com
Guest  
#24 Posted : Sunday, August 20, 2023 12:08:06 PM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
My Kenmore dishwasher caution fire !!!
OMG?? Less than 7 years old
Guest  
#25 Posted : Thursday, December 21, 2023 4:59:21 PM(UTC)
Quote
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
Kenmore 665.13862K602 Control board P/N 8575276 WPW10084141
Potter & brumfield relay TT7CV5D-05-01

Pin on relay. Solder joint melted that goes to heat leg. Would have caught fire. But smell allowed use time to kill the power
Quick Reply Show Quick Reply
Users browsing this topic
3 Pages<123
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.