Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
enewton77  
#1 Posted : Saturday, August 29, 2015 6:55:01 AM(UTC)
Quote
enewton77

Rank: Member

Groups: Registered
Joined: 8/29/2015(UTC)
Posts: 1

I have a Kenmore 796.40272900 front loader and I am getting a "de" door error. The machine has power, but every time I try to start a cycle, I get 2 clicks and the de door error will pop up in the display. At this point, I have purchased and replaced the door switch and it has not solved the problem. I still get the same error code. :( I have also purchased and replace the main board and it has not solved the problem. :mad: So I am just wondering what my next steps should be....wire harness perhaps?...I also read at one Sears forums that a part on the door is causing the door not to sit right. This is what it read....

"the door is out of position when the door is closed preventing the latch from opening properly resulting in the de error code. you will need to replace the inner door frame over the hinge. this piece has been modified to make sure the door is in the proper position for the latch to operate correctly.. the part number is mdq61882301"

For some reason, the above comment relating to the door part isn't making any sense because there is no warping of this particular door part...and, it has worked for years. Anyway, just wanted to see if anyone out there in repair land can offer some suggestions. I am frustrated, spending a lot of money trying to figure this out, and the laundry is piling up...LOL.:confused:
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
topspin64  
#2 Posted : Sunday, August 5, 2018 1:38:42 PM(UTC)
Quote
topspin64

Rank: Member

Groups: Registered
Joined: 8/5/2018(UTC)
Posts: 1

Hello. I have the same problem with the this model. Replaced the door latch mechanism with same result. How did you resolve this problem? Thanks.
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.