Brand: Whirlpool
Model Number: WRF757SDHZ04
Main Symptom: No ice made / empty bin
What happens & when: Constant
Error Code (if any): test 56=E2 (lost motor position)
Parts or tests already tried: test 59/11=02 rotate (I don’t hear it moving, either)
Photos / video link:
Replaced original 11 months ago with your W11658802 and it quit again after 10 months. Water line good, dispenses water. Ice maker chills at 22F tested with probe.
The codes will only clear if the appliance is disconnected from power and may prevent the icemaker from cycling even in diagnostic mode if there is a code present in test 56. That code could have been generated due to a power fluctuation mid-cycle or a number of other reasons, so first thing to do is double-check.
Unplug the fridge or turn it off at the breaker for 2 minutes to clear those codes, then go back in and verify the test 56 E2 code has cleared. If it has, retry test 59 or run test 57. If the icemaker does not cycle after clearing the codes then it is likely the icemaker is bad and will need to be replaced again, at which point you would need to contact our customer service team at 1-877-477-7278.
Thank you. After power cycle, 56 is now E0. 59/10 is still 02. 57/1 yields 02.
Ok, that makes it look like the icemaker motor has failed again, I would contact customer service at 1-877-477-7278.