Brand: Whirlpool Model Number: LSR8244EQ0 Main Symptom: Agitator (motor) does not turn during Delicate wash cycle with AppPartsPros replacement motor. What happens & when: After water fill, machine just stops - no agitator action.
Error Code (if any): none
Parts or tests already tried: Works OK (mostly) during “Normal” wash cycle. Normally, after main washing, machine goes into ‘delicate’ mode (agitator turns slowly). With APP replacement motor, no agitator action until end of that part of the cycle. Then machine picks up from there. With Delicate cycle, no agitator action at all. Connected original motor and motor spins during Delicate wash. Expect motor is not the correct part, as there is a wire missing on replacement motor. APP website picture shows this wire (purple near top of connector -see photo on link) which is on the original motor, but not on the replacement motor..
Photos / video link: WP661600 Direct Drive Washer Motor | Genuine Whirlpool OEM In Stock
Check to see if there is power to the motor when the motor is supposed to run during the delicate cycle. If there is no power then this will be a faulty timer.
On the NEW APP replacement motor, THERE IS NO PURPLE WIRE - no terminal on the terminal block on the motor itself - just a blank position for a wire/terminal. If you are talking about the original motor, I don’t understand why I would need to do this, as it does work, so there must be 120V present. Also, the original motor does work, so again, there must be 120V present (from the timer?).
OK….?? Is the motor faulty if there is a wire missing on the motor itself - as shipped from APP? It appears that you have confirmed my original assertion - that this motor is not the correct motor for this machine - as you directed me to check the voltage on the purple wire - which is not present.
What is my next step to getting this resolved. Thx.
I thought it might help if I could post an image of the new motor delivered by APP. This image shows both the electrical connector with the colored wires, and the part number at the top (it’s a little difficult to read, but if you enlarge it, you can see the number):
Part number: W10153111.
Both the APP web page and the Whirlpool web page for the motor for this machine shows the motor part number as: 3951550.
So this would tend to indicate that the motor delivered by APP is NOT the correct motor for this washing machine.
