Dishwasher started making “whining/groaning” sounds and then quit. Maybe a pump? Are there any diagnostics I can do to find out which part failed?
Jefro,
When does this noise occurr, wash cycle or drain cycle ?
That will help determine which pump has a problem.
Here is the control panel key sequence to enter the diagnostic/test mode, the unit should run a short cycle and activate all the components, in a matter of a few minutes, and should allow you to determine where the problem lies.
[FONT=Swiss721BT-BoldCondensed][SIZE=1][FONT=Swiss721BT-BoldCondensed][SIZE=1]If the above key sequence is entered with the dishwasher in Standby(off)[/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1], the Diagnostics Cycle is started. The Diagnostics Cycle can be rapid-advanced, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware cycle key.
[FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1][LEFT]1) HIGH TEMP SCRUB
(POWER SCOUR)
(HIGH TEMP SCOUR)[/LEFT]
[/SIZE][/FONT][/SIZE][/FONT][FONT=Arrows2][SIZE=1][FONT=Arrows2][SIZE=1][LEFT]2) [/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1]AIR DRY
(NO HEAT DRY)
(ENERGY SAVER DRY)[/LEFT]
[/SIZE][/FONT][/SIZE][/FONT][FONT=Arrows2][SIZE=1][FONT=Arrows2][SIZE=1][LEFT]3) [/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1]HIGH TEMP SCRUB
POWER SCOUR)
(HIGH TEMP SCOUR)[/LEFT]
[/SIZE][/FONT][/SIZE][/FONT][FONT=Arrows2][SIZE=1][FONT=Arrows2][SIZE=1][LEFT]4) [/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1]AIR DRY
(NO HEAT DRY)[/LEFT]
(ENERGY SAVER DRY)
Good Luck,
[/SIZE][/FONT][/SIZE][/FONT][/SIZE][/FONT][/SIZE][/FONT]
[QUOTE=Joe / APP Team;399901]Jefro,
When does this noise occurr, wash cycle or drain cycle ?
That will help determine which pump has a problem.
Here is the control panel key sequence to enter the diagnostic/test mode, the unit should run a short cycle and activate all the components, in a matter of a few minutes, and should allow you to determine where the problem lies.
[FONT=Swiss721BT-BoldCondensed][SIZE=1][FONT=Swiss721BT-BoldCondensed][SIZE=1]If the above key sequence is entered with the dishwasher in Standby(off)[/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1], the Diagnostics Cycle is started. The Diagnostics Cycle can be rapid-advanced, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware cycle key.
[FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1][LEFT]1) HIGH TEMP SCRUB
(POWER SCOUR)
(HIGH TEMP SCOUR)[/LEFT]
[/SIZE][/FONT][/SIZE][/FONT][FONT=Arrows2][SIZE=1][FONT=Arrows2][SIZE=1][LEFT]2) [/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1]AIR DRY
(NO HEAT DRY)
(ENERGY SAVER DRY)[/LEFT]
[/SIZE][/FONT][/SIZE][/FONT][FONT=Arrows2][SIZE=1][FONT=Arrows2][SIZE=1][LEFT]3) [/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1]HIGH TEMP SCRUB
POWER SCOUR)
(HIGH TEMP SCOUR)[/LEFT]
[/SIZE][/FONT][/SIZE][/FONT][FONT=Arrows2][SIZE=1][FONT=Arrows2][SIZE=1][LEFT]4) [/SIZE][/FONT][/SIZE][/FONT][FONT=Swiss721BT-RomanCondensed][SIZE=1][FONT=Swiss721BT-RomanCondensed][SIZE=1]AIR DRY
(NO HEAT DRY)[/LEFT]
(ENERGY SAVER DRY)
Good Luck,
[/SIZE][/FONT][/SIZE][/FONT][/SIZE][/FONT][/SIZE][/FONT][/QUOTE]
The noise was during the wash cycle…now the machine turns on to start the cycle but no water comes in and there is water pooled inside.
[QUOTE=jefro;399907]The noise was during the wash cycle…now the machine turns on to start the cycle but no water comes in and there is water pooled inside.[/QUOTE]
ran the diagnostics sequence. when the “rinse” light is on it makes a sound like a n electric device is activated but not running…when “normal” light is on you can hear a motor running but no water sounds…the water that had pooled inside did pump back to the sink.
Jefro,
You have a bad fill valve, or low water pressure to the dishwasher.
Sounds like everything else is working proper.
Good Luck,
