Whirlpool Cabrio WTW6600SB0 - New suspension rods - still unbalanced

Washer Repair
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Hi - For my Whirlpool Cabrio WTW6600SBO, I installed 4 new suspension rods this evening and then did a load of pool towels. No matter what I do, i cannot get the washer to complete a full cycle. It always ends up unbalanced.

Prior to replacing the suspension rods, if I “bounced” the drum down with my hand, I could see the drum would bounce up and down a few times. Now that I have the new suspension rods in, if I “bounce” the drum, I can see it only bounces once and comes to a stop like it should.

Is there anything else I need to consider here? the washer has been working great up until like 3 months ago.

Also, i washed a full load of laundry without the pool towels and it worked fine. So, I know the pool towels are much heavier but I still feel I should be able to spin more than 3 or 4 towels at a time after rebalancing the load, too.

This washer is easily 15 yrs old…maybe I just got my monies worth out of it and it’s time to be replaced???

Thanks in advance for your replies!
Kevin

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Hi - Also, the washer is level both side to side and front to back. I just double checked it. I am running it right now with just 4 towels in it. It will start to spin pretty well but when it tries to accelerate to whatever speed I have it set to, it fails miserably despite the new suspension rods.

I replaced everything when I did the suspension rods, too! Did not re-use any old parts.

TIA
Kevin

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I ran the washer with nothing in it and still goes unbalanced.

I made this video too… https://youtu.be/RemihX39lKg

Any ideas?

Thanks!
Kevin