Water in the door is frozen, and temp. goes from 32 to 41 in food area set at 37

Gene,
Once again thanks.

I found the water tank and unfroze the water so I am good. I called GE, and also got a diagnosis of a faulty control board, but a repairman came to the house, and said that it was a “damper” that was broken. This damper was to allow cold air to move from one area of the refrigerator to another by opening and closing a door. He said he has replaced this many times before.

Here is another question, and if it is against forum policy, please void it as I do not wish to offend.

I went to the diagrams of my model, found the parts I may need, and then priced them on the web. The service man is charging 4 times what the cost of the part is on appliancerepair.com Now, I am not complaining as he has skills that I do not have, and I have no objection to paying for knowledge and service, but is this a “normal” practice of billing?

I figured double the price for the part, and once more for the service, so and $80 part should cost me a $240 repair. I live in Florida, and is there a “standard” for billing, or is it whatever the market will bear?

Thanks

Crybaby