Water dispenser handle gets stuck in “on” position

Refrigerator & Freezer Repair
,
1

Brand: GE
Model Number: GSCF3PGXGFWW
Main Symptom: water dispenser handle gets stuck in “on” position - handle is very loose
What happens & when: when water dispenser handle is pressed, it sticks and causes water to flow - difficult to get handle to shut off water flow

Error Code (if any): none
Parts or tests already tried: we replaced water dispenser handle. The old one was dangling due to broken tab. But new handle is still loose and still sticks in the “on” position. We also replaced the ice chute where the water handle attaches to, but it did not solve the problem.
Photos / video link:

IMG_1941
IMG_19411920×1908 410 KB

IMG_1946
IMG_19461920×2560 916 KB

2

More than likely the tension spring ( GE WR02X12256 Refrigerator Dispenser Arm Spring | Genuine OEM Part ) for the dispenser handle is broken or not attached. This spring is up inside the housing where the long arm on the handle goes

3

Do you think it could be the dispenser switch?

4

the dispenser switch ( GE WR23X10783 Refrigerator Dispenser Switch | Genuine OEM Part ) is a micro switch it does not provide any tension to the lever that is the purpose of the spring. If the switch was bad it wouldn’t dispense