Viking gas range - oven turns off a short time after being turned on; when I try again, it turns off once more

Oven/Range/Cooktop Repair
,
1

Brand: Viking
Model Number: VGR73626BSSLP01
Main Symptom: oven turns off
What happens & when: The oven doesn’t reach or maintain the temperature because it turns off a short time after being turned on; when I try again, it turns off once more.

Error Code (if any):
Parts or tests already tried:

We cleaned the burner and adjusted it slightly closer to the gas line, and replaced the thermostat inside the oven

Photos / video link:

2

Jorge1982, does the oven shut off regardless of the cycle being a bake or broil cycle? Or does it only shut off during one of the cycles while the other works properly?

3

Hello William, the oven shut off only when is bake cycle

4

Does the igniter still glow, or does the entire oven shut down as if the cycle was cancelled?

5

the entire oven shut down

6

The wires leading from the control module under the cooktop to the DSI module behind the oven would need to be inspected for any indications of damage or bare spots. With the power and gas supply turned off, the grates, burner heads, and knobs would need to be removed. From there, the knob bezels would be removed to allow the front panel to lift up and out off of the front of the range. The cooktop panels would then need to be removed. This should give a good view of the control on the left side. Do the wires look like they are damaged at all? Also, does the control module or the DSI module look like there might be any indicators of damage such as black spots?

7

ok, I’ll do everything you’ve asked and get back to you with photos and comments, thanks

8

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10

There should be a control module (part number 062885-501) under the cooktop that would look similar to what is in this attached image. Does there appear to be any indications of damage or heat spots on this control? It does not look like there is any signs of wire damage.

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11

IMG_5075
IMG_50751920×2560 1.08 MB

IMG_5076
IMG_50761920×2560 960 KB

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IMG_5074
IMG_50741920×1440 400 KB

IMG_5081
IMG_50811920×1440 444 KB

IMG_5077
IMG_50771920×2560 808 KB

IMG_5078
IMG_50781920×2560 752 KB

IMG_5079
IMG_50791920×2560 767 KB

13

I had a problem with this piece both screws broke. Can you sell me the piece?

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14

From everything that has been described or provided pictures of, the control module would be the most likely issue with the oven cycle. Here are links to the control module, the burner support, and screws for the burner support.

Control module- https://www.appliancepartspros.com/viking-cntrl-module-ulc-062885-501-ap6876288.html

Burner support- https://www.appliancepartspros.com/viking-support-hldr-jet-066170-000-ap8056752.html

Screw- https://www.appliancepartspros.com/viking-10-32-x-pd020068-ap5731183.html